Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
OfficeManager

Martin Perez Alvarez

San Bernardino,CA

Summary

Skilled Technician with a proven track record, adept in diagnostics and repair, coupled with exceptional customer service abilities. Leveraged computer literacy and leadership to enhance operational efficiency and customer satisfaction. Demonstrated ability to master new challenges, ensuring quality control and maintaining a high level of service excellence.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Technician

Pro Shop Automotive
Colton, CA
04.2023 - Current
  • I perform all maintenance and repair.
  • At this site, we have specific jobs assigned based on knowledge and experience, but now and then we will get thrown something new with a guide on how to repair it to learn.
  • I have done engines, transmissions, brakes, oil services, etc., as well as oil changes and inspections on bolt-on daily.
  • Managed quality control and maintained high level of customer satisfaction.
  • Greased mechanical parts with lubrication to achieve smooth and regular functionality.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Replaced defective components or parts as needed.
  • Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.

Parts Sales Associate

Auto Zone
San Bernardino, CA
01.2022 - 03.2023
  • I performed all the tasks assigned to me, such as occasionally delivering, testing parts, and taking care of customers' needs.
  • Provided customer service and support in the parts department, including answering questions and resolving issues.
  • Initiated returns or exchanges of defective or incorrect items promptly and courteously.
  • Performed complimentary services, battery installation, testing and wiper installations.
  • Greeted customers upon arrival to assess their needs and provide assistance.

Technician

Allied Rental
San Bernardino, CA
01.2019 - 01.2022
  • Greased mechanical parts with lubrication to achieve smooth and regular functionality.
  • Operated specialized diagnostic tools used to identify system faults.
  • Maintained records of repairs, calibrations, and tests performed on equipment.

Education

High school diploma -

Skills

  • Customer service
  • Computer literacy
  • Deadline compliance
  • Written/Verbal communication
  • Multitasking and organization
  • Time management
  • Communication skills
  • Guest services
  • Documentation review
  • Bilingual
  • Physical examinations
  • Leadership

Certification

  • Certified in CFC-12, HFC-134a and HFO-1234YF refrigerant recycling procedures
  • Certification Number MACS-1743673

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Technician

Pro Shop Automotive
04.2023 - Current

Parts Sales Associate

Auto Zone
01.2022 - 03.2023

Technician

Allied Rental
01.2019 - 01.2022

High school diploma -

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Martin Perez Alvarez