Martin Saulman
Norfolk,VA
Summary
- Proven leader/manager with team oriented management style.
- Effective time-management professional with experience in strategic planning, extensive management, and computer technology expertise.
- Possess and demonstrated aptitude for listening, negotiating and problem-solving.
- Ability to organize, present and respond to inquiries in a wide range of routine and sensitive matters both orally and in written form.
- Consistently exceed goals and customer service expectations.
- Skilled in reviewing and interpreting financial records; preparing detailed financial reports, budgets, and P & L's; and administering financial policy in accordance with ordinances.
Overview
21
21
years of professional experience
Work History
Area/District Manager
EZ Corp/Cash Converters Retailers
Virginia Beach, Virginia
01.2013 - 01.2019
- Facilitated training for all new hires, managed a district of seven retail stores, developed plans to increase revenues, maintained high customer satisfaction, created marketing plans, and was responsible for financial performance.
Regional Manager
TitleMax Finance
Virginia Beach, VA
01.2009 - 01.2013
- Coordinated training programs, managed and trained employees, oversaw store operations, developed relationships with vendors, created marketing strategies, and managed collections and repossession processes.
Chief Operations Officer
Cash Advance Centers
Norfolk, Virginia
01.2004 - 01.2009
- Liaison between corporate and regional management, developed marketing strategies, analyzed data for customer satisfaction, managed retail operations, and ensured compliance with regulations.
Regional Vice President of Operations/RVP
Ace Cash Express
Norfolk, Virginia
01.2002 - 01.2004
- Worked with managers on organizational programs, conducted seminars, ensured accountability, recruited and trained staff, managed budgets, and communicated with congressional members regarding regulations.
Regional Manager
FlexCheck Cash Advance
Norfolk, Virginia
01.1998 - 01.2002
- Managed real estate site selection, coached management teams, facilitated staff development, supervised staff across regions, and managed budgets and strategic plans.
Education
Computer Information Systems Management -
Western Piedmont Community College
Morganton, North CarolinaBusiness Management/Administration -
Western Piedmont Community College
Morganton, North CarolinaComputerized Bookkeeping & Accounting -
National Registry Institute
New York, New YorkGeology, Gemology, Diamonds/Diamond Grading/Precious/Semi-Precious Stones, Repairman -
Gemological Institute of America
New York, New YorkSkills
- Key Account Management
- Coaching and Mentoring
- Operations Management
- Staff Development
Phone
cell, (828) 455-2847
Timeline
Area/District Manager
EZ Corp/Cash Converters Retailers
01.2013 - 01.2019
Regional Manager
TitleMax Finance
01.2009 - 01.2013
Chief Operations Officer
Cash Advance Centers
01.2004 - 01.2009
Regional Vice President of Operations/RVP
Ace Cash Express
01.2002 - 01.2004
Regional Manager
FlexCheck Cash Advance
01.1998 - 01.2002
Computer Information Systems Management -
Western Piedmont Community College
Business Management/Administration -
Western Piedmont Community College
Computerized Bookkeeping & Accounting -
National Registry Institute
Geology, Gemology, Diamonds/Diamond Grading/Precious/Semi-Precious Stones, Repairman -
Gemological Institute of America