MARTIN VALENCIA
Anaheim,CA
Summary
Diligent and driven professional with a proven track record in customer-facing roles, skilled in relationship management, financial services, and operational excellence. Effective communicator and team player with strong organizational and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Relationship Banker
Bank of America
Anaheim, USA
11.2021 - Current
- Established strong client relationships, enhancing support for financial goals.
- Promoted banking products and services through tailored financial guidance.
- Maintained strict adherence to banking regulations and internal policies.
- Excelled in delivering customer service in dynamic settings.
Teller (Associate Banker)
JPMorgan Chase
Orange, USA
12.2019 - 05.2021
- Processed financial transactions efficiently while adhering to policy.
- Managed cash handling responsibilities with precision and attention to risk.
- Delivered world-class service, promoting customer loyalty.
- Resolved issues through critical thinking to assist customers with banking needs.
Education
High School Diploma -
Gilbert High School
Anaheim, CA06.2018
Skills
- Customer Relationship Management
- Cash Handling & Risk Management
- Conflict Resolution
- Regulatory Compliance
- Financial Needs Analysis
- Sales & Cross-Selling Strategies
- Team Collaboration
- Attention to Detail
Community Service
Anaheim Police Explorers, Gained leadership experience assisting with public events and community outreach. Developed discipline, integrity, and civic responsibility through active participation.
Awards
- Recognized for exceptional customer service and contributions in banking roles.
- Commended by community leaders for dedication and professionalism as a Police Explorer.
Timeline
Relationship Banker
Bank of America
11.2021 - Current
Teller (Associate Banker)
JPMorgan Chase
12.2019 - 05.2021
High School Diploma -
Gilbert High School
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