Martin Zepp
Sicklerville,New Jersey
Summary
∙Management/Supervisory skills ∙Hundreds of class hours in Sales seminars ∙Ability to work independently or Team player ∙Experience in Inside/Outside Sales ∙Proficient ∙ Microsoft Windows/Word ∙ Excel∙ Outlook ∙Maintaining Excellent Customer Satisfaction Ratings Revenue-focused Sales and Marketing Coordinator with numerous years of experience establishing time-tested strategies for lead generation. Audience-obsessed digital marketer with proven history of building long-term customer devotion and client loyalty through focus on innovative marketing channel development.
Overview
9
9
years of professional experience
Work History
Marketing-Sales Coordinator
Kill Mold BioBlasting
EGG HARBOR TWP, New Jersey
09.2021 - 04.2022
- Handle Inbound/Outbound cold calls for sale of Organic Disinfectant and appointments for Presentation to Businesses
- Recognize individual customer service needs and resolve their inquiry
- Provide excellent customer service, negotiation, and interpersonal skills, with the ability to recognize and support the specific needs of the most vulnerable customers
- Maintain and update customer related information systems to ensure that our client hold accurate records; collect and access appropriate information relevant to type of call
- Respond to customers through a variety of channels including telephone (both inbound and outbound), internet, and written correspondence as appropriate
- Acquire detailed knowledge of product ranges and services to provide excellent service
- Serve customers across the product portfolio and resolve a wide range of common inquiries
- Considered business demands and customer preferences when developing pricing structures and marketing plans.
Sales Manager
Township Autoline
Sewell, NJ
10.2019 - 05.2021
- Prospected for Pre-Owned sales
- Managing and monitoring auto advertising on Social Media including FaceBook Market Place, Offer Up, Cars For Sale and Company Website
- Maintaining Auto Sales Lot
- Closing 40-50 monthly sales ∙
- Cash Drawer & Key Holder ∙
Internet Sales Coordinator
Capital Motor Cars
Marlton, NJ
12.2017 - 02.2019
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
- Responded to customer issues and resolved complaints by leveraging expert auto knowledge.
- Tracked inventory and reviewed retail trends with CRM and spreadsheets in order to make timely and proactive business decisions.
- Corresponded with online customers to address questions or complaints about products, policies or shipping methods.
Internet Sales Representative
Turnersville Toyota
Blackwood, NJ
02.2015 - 12.2017
- Business development following up Internet leads, sales calls, emails, text messages up to 200 tasks a shift for new/pre-owned vehicle purchase.
- Soliciting of previous owners for trade-in evaluation appointments, Assisting Management to increase customer floor traffic sales.
- Achieving an average of 120 showed appointments and up to 90 credited monthly sales.
Internet Sales Consultant
Cherry Hill Nissan
Cherry Hill, New Jersey
01.2013 - 06.2015
- Business development following up Internet leads, sales calls, emails, text messages up to 200 tasks a shift for new/pre-owned vehicle purchase.
- Soliciting of previous owners for trade-in evaluation appointments, Assisting Management to increase customer floor traffic sales.
- Achieving an average of 120 showed appointments and up to 90 credited monthly sales.
Education
Marketing Management And Research
Camden County College
Blackwood, NJ 05.2001 -
Skills
Marketing and advertising
Timeline
Marketing-Sales Coordinator
Kill Mold BioBlasting
09.2021 - 04.2022
Sales Manager
Township Autoline
10.2019 - 05.2021
Internet Sales Coordinator
Capital Motor Cars
12.2017 - 02.2019
Internet Sales Representative
Turnersville Toyota
02.2015 - 12.2017
Internet Sales Consultant
Cherry Hill Nissan
01.2013 - 06.2015
Marketing Management And Research
Camden County College
05.2001 -
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