Martina Ferman

Guest-focused hospitality professional with extensive knowledge of Vail’s luxury experience. Originally from Argentina, I have been working in Vail since 2019 in diverse guest service roles, all contributing to delivering a complete and elevated mountain experience.

As a ski instructor, I developed extensive knowledge of winter and summer mountain activities, allowing me to confidently curate personalized experiences for guests. Through my work as a server, I strengthened my hospitality skills, attention to detail, and ability to anticipate guest needs in a fast-paced luxury environment. Most recently, as a Lead Host at Four Seasons, I gained a deep understanding of the company’s service standards and the importance of creating seamless and memorable guest experiences.

I am seeking to combine my local expertise, hospitality experience, and Four Seasons training in the role of Guest Services Manager, providing our VIP residential guests with personalized itineraries and a smooth, elevated experience throughout the entire arrival, stay, and departure process.