MARTINA GJONAJ
Summary
Motivated Public Health graduate with experience as a Medical Assistant, demonstrating strong patient care skills. Currently pursuing a Master of Science in Physician Assistant Studies, seeking an internship opportunity to gain hands-on experience. Outgoing and friendly with a strong motivation for success and a commitment to providing high-quality healthcare.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Medpointe Urgent Care
Rochester , MI
2024.02 - Current
- Greet and check in patients, updating patient information in the computer system.
- Verify insurance coverage for appointments and collect co-payments as required.
- Prepare charts for new patients, ensuring all necessary forms are completed correctly.
- Take and record patient vital signs and medical histories.
- Perform blood draws.
- Perform EKGs.
- Change dressings and remove sutures.
- Sterilize medical instruments.
- Conduct glucose tests.
- Administered medications and immunizations.
- Perform basic laboratory tests (e.g., COVID-19, strep throat, mono, STD, affirm, and flu tests).
- Conduct ear lavage procedures.
- Perform drug screens and DOT physicals.
- Ensured accurate tracking of medical supplies and equipment through regular inventory audits.
Medical Assistant
Beaumont Urgent Care by WellStreet
Troy , MI
2022.01 - 2023.05
- Worked in a fast pace Urgent Care seeing about 60-120 patients each shift.
- Triaged patients; assessed, documented and monitored vital signs.
- Prepared treatment rooms by cleaning surfaces and restocking supplies.
- Administered medications and non-intravenous injections (intramuscular & subcutaneous).
- Performed basic laboratory tests (e.g., COVID-19, strep throat, mono, STD, affirm, and flu tests).
- Administered EKG tests and monitored heart rhythm.
- Performed DOT physical examinations and administered drug screens.
- Operated x-ray radiologic imaging equipment to produce images of body.
- Splinted patients.
- Treated wounds and assisting providers during procedures.
- Changed dressings and remove sutures.
Pharmacy Technician
CVS Pharmacy
Royal Oak , MI
2020.11 - 2022.01
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Filled medications, created labels during a high volume of prescriptions.
- Managed inventories, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Efficiently processed cash register transactions for prescriptions in store and drive through.
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Administered COVID PCR and Rapid test.
- Administered flu vaccinations.
- Consulted with customers via telephone or in-person.
- Educated patients on prescription instructions and answered questions regarding drug side effects.
Hostess
Old Detroit Burger Bar
Troy , MI
2018.06 - 2020.11
- Delivered outstanding service and support from initial interaction to final departure.
- Escorted guests to seating area, cleaned menus and created the weekly work schedule.
- Answered phone inquiries to schedule and confirm reservations and take takeout orders.
- Completed closing duties by emptying trash, safeguarding alcohol, polishing silverware and disinfecting menus.
- Checked and restocked server supplies to optimize efficiency in daily operations.
Education
Bachelor of Science - Public Health
Wayne State University
Detroit, MI05.2024
High School Diploma -
Utica Highschool
06.2020
Skills
- Bilingual-English & Albanian
- Worked with EPIC, Health Fusion and Carecloud
- Communication skills
- Pharmacology & Medical terminology
- Multitasker
- Good at working hard under pressure
- Organized
- Phlebotomy
Volunteer Work
- Play Place for Children Caregiver- (39 hours, Sterling Heights, MI) Provided childcare services for children with special needs at a daycare center.
- St. Pauls Catholic Church Catechism teacher- (525 hours, Rochester, MI) Guiding young Catholics in First Holy Communion preparation, imparting faith, values, and sacramental knowledge.
- Earthquake Relief for Albania Volunteer-(10 hours, Rochester MI) Collected donations, boxed them and shipped them to people in need.
- BetterWay Detroit Worksite Leader- (138 hours, Detroit MI) Helped aid the homeless into finding jobs.
- Capuchin Soup Kitchen- (14 hours, Detroit MI) Assisted in stocking pantry shelves and sorted clothes.
- Academic Dermatology Scribe- (30 hours, Shelby Township, MI) As a dermatology scribe, I documented patient histories, examinations, and treatment plans under a PA's supervision.
- University of Detroit Mercy Patient model- (21 hours, Detroit, MI) Patient model for PA school examinations.
- University of Michigan Flint Standardized Patient-(54 hours, Flint, MI) Trained to portray a real patient in order to simulate a set of symptoms or problems for the PA students.
- Lawrence Technological University Student Exam Model- (7 hours, Southfield MI) Exam model for the PA students.
Shadowing
- Christian Gjolaj PA-C (36 hours, Harper Woods MI)- Get Well Urgent Care.
- Lora Matigian PA-C (8 hours, Ann Arbor MI)- University of Michigan Hospital Internal Medicine.
- Simon Kolcaj PA-C (16 hours, Rochester MI)-Ascension Providence Rochester Hospital Neurology Department.
- Anisa Muhovic PA-C (8 hours, Rochester MI)- Ascension Providence Rochester Hospital Internal Medicine.
- Martin Dukaj MD (5 hours, Clinton Township MI)- Cornerstone Medical Group Primary Care Office.
- Saly Arabo PA-C (5 hours, Hazel Park MI)- Hazel Park Medical Center Primary Care Office.
- Fiorentina Spahiu PA-C (8 hours, Detroit MI) -Ascension St. John Hospital Thoracic Surgery.
Timeline
Medical Assistant
Medpointe Urgent Care
2024.02 - Current
Medical Assistant
Beaumont Urgent Care by WellStreet
2022.01 - 2023.05
Pharmacy Technician
CVS Pharmacy
2020.11 - 2022.01
Hostess
Old Detroit Burger Bar
2018.06 - 2020.11
Bachelor of Science - Public Health
Wayne State University
High School Diploma -
Utica Highschool
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