Motivated Public Health graduate with experience as a Medical Assistant, demonstrating strong patient care skills. Currently pursuing a Master of Science in Physician Assistant Studies, seeking an internship opportunity to gain hands-on experience. Outgoing and friendly with a strong motivation for success and a commitment to providing high-quality healthcare.
Overview
6
6
years of professional experience
Work History
Medical Assistant
Medpointe Urgent Care
Rochester, MI
02.2024 - Current
Greet and check in patients, updating patient information in the computer system.
Verify insurance coverage for appointments and collect co-payments as required.
Prepare charts for new patients, ensuring all necessary forms are completed correctly.
Take and record patient vital signs and medical histories.
Ensured accurate tracking of medical supplies and equipment through regular inventory audits.
Medical Assistant
Beaumont Urgent Care by WellStreet
Troy, MI
01.2022 - 05.2023
Worked in a fast pace Urgent Care seeing about 60-120 patients each shift.
Triaged patients; assessed, documented and monitored vital signs.
Prepared treatment rooms by cleaning surfaces and restocking supplies.
Administered medications and non-intravenous injections (intramuscular & subcutaneous).
Performed basic laboratory tests (e.g., COVID-19, strep throat, mono, STD, affirm, and flu tests).
Administered EKG tests and monitored heart rhythm.
Performed DOT physical examinations and administered drug screens.
Operated x-ray radiologic imaging equipment to produce images of body.
Splinted patients.
Treated wounds and assisting providers during procedures.
Changed dressings and remove sutures.
Pharmacy Technician
CVS Pharmacy
Royal Oak, MI
11.2020 - 01.2022
Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
Filled medications, created labels during a high volume of prescriptions.
Managed inventories, removed expired or damaged drug products and resolved discrepancies in drug counts.
Efficiently processed cash register transactions for prescriptions in store and drive through.
Worked with insurance companies to process claims, resolve problems and obtain payments.
Administered COVID PCR and Rapid test.
Administered flu vaccinations.
Consulted with customers via telephone or in-person.
Educated patients on prescription instructions and answered questions regarding drug side effects.
Hostess
Old Detroit Burger Bar
Troy, MI
06.2018 - 11.2020
Delivered outstanding service and support from initial interaction to final departure.
Escorted guests to seating area, cleaned menus and created the weekly work schedule.
Answered phone inquiries to schedule and confirm reservations and take takeout orders.
Completed closing duties by emptying trash, safeguarding alcohol, polishing silverware and disinfecting menus.
Checked and restocked server supplies to optimize efficiency in daily operations.
Education
Bachelor of Science - Public Health
Wayne State University
Detroit, MI
05.2024
High School Diploma -
Utica Highschool
06.2020
Skills
Bilingual-English & Albanian
Worked with EPIC, Health Fusion and Carecloud
Communication skills
Pharmacology & Medical terminology
Multitasker
Good at working hard under pressure
Organized
Phlebotomy
Volunteer Work
Play Place for Children Caregiver- (39 hours, Sterling Heights, MI) Provided childcare services for children with special needs at a daycare center.
St. Pauls Catholic Church Catechism teacher- (525 hours, Rochester, MI) Guiding young Catholics in First Holy Communion preparation, imparting faith, values, and sacramental knowledge.
Earthquake Relief for Albania Volunteer-(10 hours, Rochester MI) Collected donations, boxed them and shipped them to people in need.
BetterWay Detroit Worksite Leader- (138 hours, Detroit MI) Helped aid the homeless into finding jobs.
Capuchin Soup Kitchen- (14 hours, Detroit MI) Assisted in stocking pantry shelves and sorted clothes.
Academic Dermatology Scribe- (30 hours, Shelby Township, MI) As a dermatology scribe, I documented patient histories, examinations, and treatment plans under a PA's supervision.
University of Detroit Mercy Patient model- (21 hours, Detroit, MI) Patient model for PA school examinations.
University of Michigan Flint Standardized Patient-(54 hours, Flint, MI) Trained to portray a real patient in order to simulate a set of symptoms or problems for the PA students.
Lawrence Technological University Student Exam Model- (7 hours, Southfield MI) Exam model for the PA students.
Shadowing
Christian Gjolaj PA-C (36 hours, Harper Woods MI)- Get Well Urgent Care.
Lora Matigian PA-C (8 hours, Ann Arbor MI)- University of Michigan Hospital Internal Medicine.