Martina Miller
Marquette Heights,IL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level back office position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Care Liaison
OSF St. Francis Medical Center
Peoria , IL
2020.01 - Current
- Answer phone calls
- Assist patients and visitors with questions
- Stock unit with supplies, order more when needed
- Give oncoming staff correct report sheets and assignment tools
- Work with outpatient individuals
- Fax and scan patient documents
Patient Care Tech, OSF St. Francis Medical Center
Peoria , IL
2018.01 - 2020.01
- Care for patients
- Assist nurses in care of patients
- Clean rooms
- Perform vitals
- Work with outpatient individuals
- Work in a team setting
Patient Care Tech, Float, OSF St. Francis Medical Center
Peoria , IL
2017.01 - 2018.01
- Care for patients
- Assist nurses in care of patients
- Clean rooms
- Perform vitals
- Work with many ages
- Float to different units
Department Manager
Walmart
Washington , IL
2016.01 - 2017.01
- Maintains a clean/orderly Department
- Provide excellent customer service
- Assist Customers
- Create new features and displays
- Train new employees
- Weekly Paperwork
- Manage associates
Customer Service Supervisor
Walmart
Morton , IL
2014.01 - 2016.01
- Manage frontend
- Provide excellent customer service
- Make good judgement calls
- Train employees
- Perform register audits daily
Sandwich Artist
Tremont , IL
2012.01 - 2014.01
- Provide excellent customer service
- Maintain accurate cash drawer
- Make sandwiches and prep food
- Closed store nightly
- Key Holder
Education
Methodist College
2020
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Illinois Central College
2017
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Tremont High School
2015
Skills
- HIGHLIGHTS OF QUALIFICATIONS
- Proficient in Microsoft Office
- CNA certified
- CPR certified
- Team player
- Organized
- Computer Literacy
- Supervisor
- Fast learner
- Social Perceptiveness
- Office Supplies and Inventory
- Communicating to Patients and Families
- Resolving Problems
- HIPAA Regulations
- Calm and Effective Under Pressure
- Comfort with Technology and Databases
- Multi-Line Telephone Systems
- Time Management
Accomplishments
- Supervised team of more than ten staff members.
- Achieved three sunflower awards by providing excellent patient care.
Certification
- Certified Nursing Assistant
Timeline
Patient Care Liaison
OSF St. Francis Medical Center
2020.01 - Current
Patient Care Tech, OSF St. Francis Medical Center
2018.01 - 2020.01
Patient Care Tech, Float, OSF St. Francis Medical Center
2017.01 - 2018.01
Department Manager
Walmart
2016.01 - 2017.01
Customer Service Supervisor
Walmart
2014.01 - 2016.01
Sandwich Artist
2012.01 - 2014.01
Methodist College
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Illinois Central College
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Tremont High School
- Certified Nursing Assistant
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