Summary
Overview
Work History
Education
Skills
Timeline
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Martina Smith

Medford,Minnesota

Summary

Highly productive and efficient Crew Member with a strong track record in fast-paced environments. Skilled in customer service, teamwork, and time management, ensuring smooth operations. Excels in adaptability, and problem-solving, contributing to team success and customer satisfaction.

Overview

1
1
year of professional experience

Work History

Crew Member

McDonald's
Medford, Minnesota
06.2024 - Current
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Greeted customers upon arrival, provided assistance, and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Resolved customer complaints in a professional manner.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Checked expiration dates on all products before serving them to customers.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Wiped down tables and equipment, swept and refilled stock.
  • Served food quickly for positive guest experiences.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Dishroom Worker

Piazza Dining Center
Cedar Falls, Iowa
08.2023 - Current
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked with cross-functional teams to achieve goals.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Worked effectively in team environments to make the workplace more productive.
  • Managed inventory and supplies to ensure materials were available when needed.

Education

Some College (No Degree) - Early Childhood Education

University of Northern Iowa
Cedar Falls, IA

Skills

  • Customer Engagement
  • Customer Service
  • Safe Food Handling
  • Inventory Restocking
  • Operational Efficiency
  • Collaborative Relationship Development
  • Strong Organizational Skills
  • Decision-Making

Timeline

Crew Member

McDonald's
06.2024 - Current

Dishroom Worker

Piazza Dining Center
08.2023 - Current

Some College (No Degree) - Early Childhood Education

University of Northern Iowa

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Martina Smith