Martin Andrew Sedath
Chicago,IL
Summary
Quality-driven Team Trainer dedicated to maximizing team effectiveness. Skilled at learning new information quickly and adapting to changing conditions. Open and clear communicator with disciplined execution. Proficient Team Trainer adept at filling any team role and helping employees be efficient and productive. Well-versed in the latest products and procedures. Excellent communication and problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Vehicle Traffic Counter
Naperville Dept. of Transportation
05.2015 - 08.2015
- Ensured that the civil engineers had accurate data.
- Managed cash transactions for accurate accounting and minimized discrepancies.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
Code Enforcement Intern
City of Naperville
05.2017 - 08.2017
- Responsible for independent inspections, research, code program administration, billing, and independent letter writing
- Duties include high grass & weed violation enforcement, including verification of violations, and notification of residents
- Organized file maintenance and follow-up inspections
- Avidly used GIS and Microsoft programs.
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
Server/Bartender/Bartender Shift Manager
Beer Church Brewery
03.2018 - 07.2019
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Seafood Team Trainer
Whole Foods Market Inc
02.2021 - 11.2023
- Enhanced team productivity by implementing effective training programs and monitoring progress.
- Developed comprehensive training materials for new hires, ensuring a smooth onboarding process.
- Trained other employees in customer service, food safety, and performance requirements.
- Ensured all training content aligned with company goals and values, promoting a strong company culture among team members.
- Increased employee retention rates through the implementation of engaging training modules and ongoing support.
Education
Associate of Science - Marketing And Sales
Illinois State University
Normal, IL02.2017
High School Diploma -
Naperville North High School
Naperville, IL05.2015
Skills
- Compliance Standards
- New Employee Training
- Team Leadership
- Training Materials Development
- Employee Presentations
- Spreadsheet Tracking
- Scheduling
- Research
- Presentations
- Product Knowledge
- Data Collection
- Paperwork Processing
- Data Entry
- Critical Thinking
- Microsoft Excel
- Customer Service
- Sales Expertise
- Strategic Sales Knowledge
Leadership Experience
- Pi Sigma Epsilon, Professional Sales & Marketing Business Fraternity, Mentored new members in the development of multiple areas such as interviewing, sales skills, networking, and overall professionalism., Creating marketing projects and volunteering events., Naperville, IL
- Boy Scouts of America, Troop 501, 2016-Current, Eagle Scout, Planned, developed, and led scouts on a service project that benefited the community, Demonstrated leadership within the troop, Patrol leader, Built three bin composters for local Elementary school, Naperville, IL
- Feed My Starving Children, Service Activity, Hand packed dry food packages for malnourished countries., Worked with other volunteers to pack as many packages in an efficient manner., Boxed and organized packages for delivery, Naperville, IL
Timeline
Seafood Team Trainer
Whole Foods Market Inc
02.2021 - 11.2023
Server/Bartender/Bartender Shift Manager
Beer Church Brewery
03.2018 - 07.2019
Code Enforcement Intern
City of Naperville
05.2017 - 08.2017
Vehicle Traffic Counter
Naperville Dept. of Transportation
05.2015 - 08.2015
Associate of Science - Marketing And Sales
Illinois State University
High School Diploma -
Naperville North High School
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