Dedicated professional with a strong background in direct support. Known for attention to detail and effective communication, with a commitment to enhancing client independence and quality of life.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
DSP
The Rockland of ARC
Valley Cottage, NY
04.2021 - Current
Supported individuals with daily living activities to enhance independence and quality of life.
Assisted in implementing personalized care plans tailored to individual needs and preferences.
Collaborated with multidisciplinary teams to ensure holistic support and effective communication.
Monitored client progress and reported changes to senior staff for timely interventions.
Sales Associate
Macy's
West Nyack, NY
2011 - 2021
Implemented promotional strategies that increased customer engagement and sales performance.
Resolved customer complaints effectively, fostering positive relationships and loyalty.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
CNA
At Home LTD
Bardonia, NY
2006 - 2011
Assisted patients with daily living activities, ensuring comfort and safety.
Monitored vital signs and reported changes to nursing staff promptly.
Maintained cleanliness and organization of patient areas to promote hygiene.
Documented patient care accurately in electronic health records system.
Sales Associate
Filene's
West Nyack, NY
2000 - 2005
Assisted customers with product selection and inquiries, enhancing overall shopping experience.