Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Cashier
Domingo Martinez

Domingo Martinez

Bridgeport,CT

Summary

Dynamic professional with a proven track record at SRS Building Products, excelling in customer care and relationship building. Skilled in up-selling and cross-selling, I foster trust and satisfaction, ensuring a pleasant shopping experience. Adept at problem-solving and maintaining operational efficiency, I bring both hard skills in product knowledge and soft skills in active listening.

Highly experienced in data entry, known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

14
14
years of professional experience

Work History

Salesperson

SRS Building Products
11.2020 - Current
  • Answered over 40 calls, while entering orders.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Built over 25 relationships with customers, to promote long term business growth within my first year.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Truck Driver

Approved Storage And Waste Hauling
10.2018 - 11.2020
  • Inspected my truck for malfunctions and reported to management for corrective action.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.

Operations Assistant

Best Buy
05.2017 - 11.2018
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Assisted operations manager with planning of routine operations and special projects.
  • Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
  • Managed day-to-day department operations with effective workflow coordination.

Shipping Coordinator

Channel Inc
01.2014 - 05.2017
  • Oversaw warehouse crew stocking inventory and preparing loads.
  • Reviewed paperwork to determine priorities and set schedules.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Package and arrange shipments by time priority

Security Specialist

Security Industry Specialists
01.2012 - 06.2014
  • Screened over 30 incoming employees, personal belongings, and shipments for security concerns.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled three floors and monitored the premises by foot.
  • Managed and supported organization-wide privacy and security management measures.
  • Monitored CCTV cameras and alarm systems for security breaches.

Education

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice
New York, NY
05-2014

Skills

  • Active listening
  • Up-selling
  • Cross-selling products and services
  • Customer care
  • Customer relationship building
  • Complaint handling

Languages

Spanish
Native or Bilingual

Interests

  • Cooking
  • Woodworking
  • Food Tourism
  • Video Gaming

Timeline

Salesperson

SRS Building Products
11.2020 - Current

Truck Driver

Approved Storage And Waste Hauling
10.2018 - 11.2020

Operations Assistant

Best Buy
05.2017 - 11.2018

Shipping Coordinator

Channel Inc
01.2014 - 05.2017

Security Specialist

Security Industry Specialists
01.2012 - 06.2014

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice

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