Kimberly Davis
Chicago,IL
Summary
Experienced with creating and implementing customer-focused initiatives that enhance satisfaction and loyalty. Utilizes advanced problem-solving techniques to address and resolve customer concerns efficiently. Knowledge of leveraging communication skills to build strong client relationships.
Overview
16
16
years of professional experience
Work History
Environmental Services Housekeeper
Loyola University Medical Center
11.2014 - Current
- Operated cleaning equipment to maintain hygiene and sanitation standards.
- Assisted in waste management processes to promote environmental sustainability.
- Learned and adhered to safety protocols while performing cleaning duties.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Mail Delivery Driver
Block Buster Online
03.2012 - 01.2014
- Operated delivery vehicle, ensuring timely and accurate distribution of mail and packages.
- Managed daily route planning to optimize delivery efficiency and minimize delays.
- Conducted routine vehicle inspections to maintain safety standards and operational readiness.
- Provided exceptional customer service by addressing inquiries and resolving delivery issues promptly.
Machine Operator
Chicago Bulk Mail Center
06.2009 - 12.2009
- Operated machinery to ensure efficient production processes and product quality.
- Conducted routine maintenance checks to minimize equipment downtime and enhance safety standards.
- Trained new operators on equipment usage, safety protocols, and operational procedures.
- Collaborated with team members to streamline workflows and improve overall productivity.
Education
High School Diploma -
INDUSTRIAL SKILL CENTER
Chicago, ILSkills
- Cleaning and sanitizing
- Critical thinking
- Data entry
- Customer service
Timeline
Environmental Services Housekeeper
Loyola University Medical Center
11.2014 - Current
Mail Delivery Driver
Block Buster Online
03.2012 - 01.2014
Machine Operator
Chicago Bulk Mail Center
06.2009 - 12.2009
High School Diploma -
INDUSTRIAL SKILL CENTER
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