Marty McDaniel
Hernando,MS
Summary
Driven sales professional excelling in customer relationship management and problem-solving. Proven track record of exceeding customer satisfaction through effective service and innovative solutions.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Regional Sales
Automatic Gates Construction
Memphis, Tennessee
01.2025 - Current
- Collaborated with vendors and suppliers on joint promotions or initiatives aimed at increasing regional sales revenue.
- Monitored access points to ensure security compliance and safety protocols.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
Access Control Specialist
Master Halco
Memphis, Tennessee
05.2009 - 11.2024
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Achieved cost-savings by developing functional solutions to problems.
- Tracked inventory levels at each store location.
- Stocked inventory regularly according to company guidelines.
- Participated in inventory counts to ensure accuracy.
- Coordinated with purchasing department to order additional parts as needed.
- Managed budgeting process for purchasing visual merchandising supplies.
- Sourced vendors for purchasing replacement parts or materials as needed.
- Worked closely with purchasing department to identify cost savings opportunities.
- Generated weekly and monthly reports on accounts receivable status.
- Managed accounts receivable functions including invoicing, collections, payment processing.
Patrol Officer
Southaven Police Department
Southaven, Mississippi
05.2005 - 10.2009
- Enforced laws and regulations within the Southaven community.
- Conducted routine patrols to ensure public safety and security.
- Responded to emergency calls and provided immediate assistance.
- Responded to radio dispatches regarding disturbances or criminal acts in progress.
- Patrolled assigned areas to detect criminal activity and provide public safety.
- Conducted traffic stops, wrote tickets, and made arrests when necessary.
Detective Lieutenant
Hernando Police Department
Hernando, Mississippi
1996 - 05.2005
- Managed investigations into serious crimes and coordinated response teams.
- Supervised crime scene processing and evidence collection procedures.
- Conducted interviews with witnesses, victims, and suspects to gather information.
- Assisted in the preparation of trial briefs for prosecutors prior to court proceedings.
Education
Law Enforcement
Ms Law Enforcement Training Academy
Pearl, MS06-1998
Some College (No Degree) -
Northwest Mississippi Community College
Senatobia, MSSkills
- Customer relationship management
- Inventory management
- Access control
- Security compliance
- Sales strategy
- Problem solving
- Customer service
Certification
- AFA- Certified Gate Operator Installer
- Ms Law Enforcement Training Academy
References
References available upon request.
Timeline
Regional Sales
Automatic Gates Construction
01.2025 - Current
Access Control Specialist
Master Halco
05.2009 - 11.2024
Patrol Officer
Southaven Police Department
05.2005 - 10.2009
Detective Lieutenant
Hernando Police Department
1996 - 05.2005
Law Enforcement
Ms Law Enforcement Training Academy
Some College (No Degree) -
Northwest Mississippi Community College