Marty McGaha
Henderson,Kentucky
Summary
Multi-talented Production Manager experienced in diverse industrial environments. Profit-motivated collaborator with ingenuity in troubleshooting complex productivity obstacles. Creative leader with motivational supervisory methods.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Production Manager
Teknor Apex
11.1993 - 08.2023
- Estimated labor requirements to support anticipated workload.
- Researched latest industry trends and technologies, boosting knowledge and understanding of industrial production.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
- Managed internal operational standards and productivity targets.
Customer Service Representative
Teknor Apex
11.1993 - 08.2023
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Quality Control Inspector
Teknor Apex
11.1993 - 08.2023
- Followed safety protocols while handling hazardous materials.
- Resolved customer complaints by investigating problems and developing solutions.
- Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
- Provided feedback to production team regarding product quality.
Shipping and Receiving Manager
Teknor Apex
11.1993 - 08.2023
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Determined most cost-effective procedures and routes for shipments.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Set up local, domestic and international shipments according to postal, shipper and foreign regulations.
Human Resources Assistant
Teknor Apex
11.1993 - 08.2023
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Coordinated employee relocation processes.
- Updated and maintained employee attendance records.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
Payroll Specialist
Teknor Apex
11.1993 - 08.2023
- Tracked employee vacation, sick and personal time.
- Maintained strict confidentiality of all payroll information and records.
- Coordinated resolution of payroll discrepancies.
- Collaborated with human resources, adcounting and other departments to confirm payroll accuracy.
Laboratory Technician
Teknor Apex
11.1993 - 08.2023
- Steered process development experiments in lab and supported scale up processes.
- Supported laboratory staff with advanced troubleshooting, resolving complex problems and helping with special projects.
- Interpreted and documented results of tests into active databases and communicated results to internal customers.
- Completed quality documents and input and saved quality data in appropriate locations.
Education
Management For Managers - Management Skills For Managers
American Management Association
1601 Broadway, New York NY01.2022
No Degree - Business Management
Henderson Community College
Henderson, KY09.2010
High School Diploma -
Henderson County High School
Henderson, KY05.1989
Skills
- Product Quality Assurance
- Component Manufacturing
- Product Manufacturing
- Recovery Planning
Certification
Certificate of Achievement
Henderson Community College
This is to certify that
Marty McGaha is awarded 4.0 Credit Hours for satisfactory completion of organized instruction in Effective Supervision
this 24th day of October 2003.
Certificate of Completion
New Horizons Computer Learning Center
Excel 2000
February 24,2004
Certificate of Achievement
Kentucky Manufacturing Assistance Center (KMAC)
LE203 5S System: Workplace Organization & Standardization Training Course October 17,2007
Advantage Kentucky 5S 7/10/2019
AMA Management for Managers
January 18-21 2022
14 Total CPE credit hours
Timeline
Production Manager
Teknor Apex
11.1993 - 08.2023
Customer Service Representative
Teknor Apex
11.1993 - 08.2023
Quality Control Inspector
Teknor Apex
11.1993 - 08.2023
Shipping and Receiving Manager
Teknor Apex
11.1993 - 08.2023
Human Resources Assistant
Teknor Apex
11.1993 - 08.2023
Payroll Specialist
Teknor Apex
11.1993 - 08.2023
Laboratory Technician
Teknor Apex
11.1993 - 08.2023
Management For Managers - Management Skills For Managers
American Management Association
No Degree - Business Management
Henderson Community College
High School Diploma -
Henderson County High School