Marty Sullivan
Evans,GA
Summary
Highly motivated professional with meaningful business and interpersonal skills focused on driving sales through new customer acquisition as well as maintaining existing client relationships. Previous work experience has required the use and development of creative problem-solving strategies, working to understand and define individual customer needs, as well as the ability to adapt to changing environments and situations.
Dynamic sales leader with proven expertise in territory management and sales strategy execution. Known for effective communication, problem-solving skills, and a commitment to exceeding targets.
Overview
15
15
years of professional experience
Work History
Market Manager - Tennessee
Telrite Holdings
07.2023 - 05.2024
- Marketed Lifeline and ACP services in a positive, professional manner.
- Oversaw and managed 15+ designated site locations.
- Ensured attendance, productivity, and compliance standards are consistently met.
- Evaluated individual performance reviews and overall team effectiveness with upper management.
- Demonstrated excellent problem-solving, communication, and organization skills.
- Ensured assigned territory follows company and regulatory guidelines for subscriber enrollment.
- Identified high foot-traffic areas to engage under-served markets across your territory.
- Executed merchandising and marketing strategies.
- Maintained inventory, supplies, and promotional material.
- Accounted for product and activity with daily reports.
Field Sales Manager
Tracfone
06.2019 - 07.2023
- Made a significant positive impact on sales and improving the consumer buying experience.
- Maintained a comprehensive working knowledge of all client products & services (subject matter expert) to educate in-store personnel through effective sales training including demonstrations, role play and side-by-side selling.
- Built strong professional relationships with all in-store personnel and client vendors/partners.
- Expanded brand presence through effective and creative merchandising, maintain brand image and planogram compliance at defined locations.
- Gathered and reported on competitive intelligence including, but not limited to: sales tactics, price moves, promotions, new products, merchandising materials, compensation and store support.
- Sold additional brands at existing locations and grow distribution through new business development.
- Completed call reports, administrative tasks, and on-going personal training accurately and in a timely manner, meeting all deadlines.
- Attended and supported on special events such as rallies, launches, new store openings, meetings.
Territory Account Manager
The Retail Outsource
07.2017 - 06.2019
- Provide motivation and education on mobile accessory products to stores in TN, MS, AR, & AL.
- Meet individual store and territory performance goals.
- Ensure merchandising is current and promotions are highlighted.
- Lead events in retail locations to demonstrate products and increase retailer's sales.
Market Manager
The Retail Outsource
04.2016 - 07.2017
- Maximize the Memphis, TN market position inside of Walmart, product penetration and profitability through increasing sales, improving efficiencies, and driving favorable retail excellence through positive consumer experiences.
- Ensure that all 34 plus employees are trained on specified sales and training processes.
- Day to day management of sales team that includes recruiting, interviewing, scheduling, ensuring required online training modules are completed and monitoring performance.
- Perform quality store visits according to established program guidelines to obtain feedback, inquire about inventory levels and implement store, market or brand incentive programs.
- Establish and maintain business relationships between store management, and consumers in order to effectively execute program objectives.
Samsung Field Sales Manager
20/20 Companies
04.2014 - 04.2016
- Drive sales productivity through high quality, end-to-end direct sales.
- Schedule and participate in direct sales events.
- Create consumer awareness and product brand preference though training, assisted sales and merchandising.
- Build and maintain brand presence through increased shelf space and product placement.
- Effectively assess and communicate on-site needs.
- Educate customers and retail associates and make product recommendations.
- Effectively train retail associates to conduct quality sales presentations and demonstrations.
- Build effective, professional relationships.
- Meet or exceed personal sales productivity goals and key metrics.
- Accurately document and report sales, schedules, activities, best practices, and insights.
Retail Sales Consultant
AT&T
01.2009 - 04.2014
- Assist corporate and individual customers in purchasing the right wireless products to fit their needs.
- Negotiate billing inquiries and customer complaints.
- Provide troubleshooting for mobile devices.
- Provide support for consumer and corporate technologies.
- Transfer data from previous device to new device.
- Provide marketing and sales support including participation in account planning.
- Meet and exceed monthly sales goals.
Education
BACHELOR OF SCIENCE AND EDUCATION - Sport and Leisure Studies
THE UNIVERSITY OF MEMPHIS
Skills
- Sales Management
- Territory Management
- Telecommunications Management
- Customer Service
- Communication Skills
- Computer Skills
- Office
- Excel
- Salesforce
- ADP
- Social Media
- Team leadership
- Customer relationship management
- Inventory management
- Visual merchandising
- Sales strategy
- Market analysis
- Effective communication
- Problem solving
- Time management
- Conflict resolution
- Adaptability to change
- Motivational coaching
- New product launch
- Client relations
- Product management
- Sales enablement
- Market reporting
Qualifications
Over 20 years of Experience Sales/Territory/Telecommunications Management, Self-directed and motivated, Excellent customer service and communication skills developed through experience., Computer skills and competent in most relevant software programs., Proficient in Office, Excel, Salesforce, ADP, Social Media, AT&T Summit Bronze Award for Tennessee/Kentucky Market, AT&T Premier Sales Award for Tennessee/Kentucky Market, AT&T Best of the West RSC Stack Ranking for Tennessee/Kentucky Market, AT&T Jim's List for Outstanding Performance for Tennessee/Kentucky Market
Timeline
Market Manager - Tennessee
Telrite Holdings
07.2023 - 05.2024
Field Sales Manager
Tracfone
06.2019 - 07.2023
Territory Account Manager
The Retail Outsource
07.2017 - 06.2019
Market Manager
The Retail Outsource
04.2016 - 07.2017
Samsung Field Sales Manager
20/20 Companies
04.2014 - 04.2016
Retail Sales Consultant
AT&T
01.2009 - 04.2014
BACHELOR OF SCIENCE AND EDUCATION - Sport and Leisure Studies
THE UNIVERSITY OF MEMPHIS