Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marty Tiggs

Milwaukee,WI

Summary

Highly-motivated employee with desire Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised.

Results-driven individual with a solid track record

Overview

10
10
years of professional experience

Work History

Senior Collection Analyst

Otis Elevator Company
Milwaukee, WI
06.2023 - Current
  • Developed strategies and procedures for improving collection efforts.
  • Researched customer payments as needed for dispute resolution or other issues.
  • Generated monthly reports summarizing key performance metrics associated with collections activities.

Senior Collections Representative

Zurn Elkay Water
Milwaukee, WI
08.2022 - 06.2023
  • Perform a wide variety of credit and collection functions
  • Responsibilities also include keeping records of all delinquent accounts,
  • Pull Dunn & Bradstreet
  • Responsible for $15 million dollar portfolio
  • With an average DSO delinquency of 3%.

Credit Collections Manager

Engman Taylor
Menomonee Falls, WI
05.2021 - 08.2022
  • Ensure prompt settlement of payment terms outside standard protocols by assessing, monitoring, and managing customer requests
  • Obtain and encourage timely payment of financial obligation by conducting collection calls on high risk and difficult accounts in a diligent manner
  • Determine proper time frame for recurring payments by negotiating payment programs with delinquent customers in a professional manner.

Credit Collection Manager

Dynatec Manufacturing
New Berlin, WI
04.2018 - 05.2021
  • Develop credit terms for new and prevailing trade customers
  • Remediated customer credit, order releases
  • Suggested credit action for credit exceptions and customer exposure above approved dollar level
  • Steered independent efforts without any supervision, ensuring on time completion of routine tasks

Collections Specialist

Landmark Credit Union
New Berlin, WI
09.2016 - 04.2018
  • Cured outstanding debt on delinquent loans, account types, and other financial products by driving strategic, actionable decision-making in communication with customer and company
  • Interacted with borrowers and negative accounts holders with no callback information for documenting the accounts via execution of skip-tracing techniques

Credit Collections Specialist

Jacobus Energy/Quick Fuel
Milwaukee, WI
08.2007 - 09.2016
  • Enabled easy accessibility to information regarding ongoing collection cases by maintaining accurate and up-to-date records, while assessing account issues, reversing late charges, as well as directing deposit errors and overpayments from insurance errors
  • Crafted small claims court documentation and prepared 3rd party collections paperwork
  • Achieved optimal bonus payout by maintaining 10M portfolio/accounts receivable at a DSO of 2% or less

Education

Some College (No Degree) -

Juneau High School
Milwaukee, WI

Skills

  • Payment Terms Negotiation
  • Communication Skills
  • Account Managemen
  • Credit and collections
  • Delinquent Accounts
  • Customer Satisfaction & Retention
  • Account Investigation

Timeline

Senior Collection Analyst

Otis Elevator Company
06.2023 - Current

Senior Collections Representative

Zurn Elkay Water
08.2022 - 06.2023

Credit Collections Manager

Engman Taylor
05.2021 - 08.2022

Credit Collection Manager

Dynatec Manufacturing
04.2018 - 05.2021

Collections Specialist

Landmark Credit Union
09.2016 - 04.2018

Credit Collections Specialist

Jacobus Energy/Quick Fuel
08.2007 - 09.2016

Some College (No Degree) -

Juneau High School

Similar Profiles

CREATE PROFILE
Marty Tiggs