Self-motivated, determined, analytical, man of integrity with exceptional leadership skills. A strong believer in relationships being the foundation of life. Concentrated work and educational experience in revenue management, performance analytics, project management, and hospitality industries.
Overview
7
7
years of professional experience
Work History
Sr. Revenue Management Analyst
Delta Airlines
05.2022 - Current
Responsible for flight level revenue optimization by properly forecasting demand levels
Communicate market performance results to revenue management leaders and key stakeholders within the Commercial team
Collaborates with pricing, network planning, sales, marketing and other teams to ensure alignment on market level strategies
Monitor and update flight level demand forecasts through analysis of historical and current booking trends, pricing environment, industry capacity tendencies, and competitive landscape
Establish and maintain flight level overbooking forecasts through the analysis of no-show behavior, and historical cancellation trends.
Evaluate performance and post-departure trends to identify and leverage future opportunities.
Revenue Management Specialist
Hilton
08.2021 - 04.2022
Analyzed weekly STR Report outcomes understanding gains or losses of RevPAR Index and applied this knowledge to impact and predict future results and further help develop proactive strategies to gain share against the competition
Worked alongside the strategy team to provide support and guidance for daily, weekly, monthly, 60–90-day forecast, and annual budget while working with Hilton’s interactive revenue management software
Coordinated with the front office team to maximize revenue through effective inventory management upselling and sell-out efficiency
Managed third-party channels and relationships by working with OTA market managers on promotions and market exposure; follow up to analyze ROI
Clearly relayed action items discussed during weekly meetings, distributed meeting notes and applicable reports to all appropriate stakeholders in a timely manner
Analyzed applicable revenue reports to make Yield Management decisions and update respective inventory
Assistant Clubhouse Manager
The Country Club of Jackson
05.2017 - 12.2019
A key leader in managing the club while hosting the PGA Tour’s Sanderson Farms Championship that led to the PGA Tour giving the tournament a stand-alone date in 2019
Worked alongside external partners coordinating all aspects of PGA tournament and club operations
Proactively managed pricing for club’s food and beverage department
Increased employee retention, and instilled a sense of urgency throughout the food and beverage department which improved membership retention
Led team in consistently meeting or exceeding performance goals related to membership growth, retention rates, and overall member satisfaction scores
Efficiently managed payroll, scheduled all front of house staff including servers, locker room attendants, nursery and teen wing team members
Education
MBA - Finance
University of Detroit-Mercy
Detroit, MI
05.2021
Bachelor of Arts - Hospitality Business Management
Michigan State University
East Lansing, MI
05.2017
Affiliations
Boulevard - Mentor
Junior Achievement - Mentor
Timeline
Sr. Revenue Management Analyst
Delta Airlines
05.2022 - Current
Revenue Management Specialist
Hilton
08.2021 - 04.2022
Assistant Clubhouse Manager
The Country Club of Jackson
05.2017 - 12.2019
MBA - Finance
University of Detroit-Mercy
Bachelor of Arts - Hospitality Business Management