Maruice Burnett
Los Angeles,CA
Summary
Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic and results-oriented with exemplary passion for developing relationships, and providing quality customer service.
Reliable and upbeat salesman successful at promoting customer loyalty, satisfaction and purchases with consultative techniques.
Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Valet
Ace Parking
Marina Del Rey, CA
06.2021 - Current
- Managed cashiering duties for over 50 customer daily
- Answered guest's questions about property amenities and services
- Delivered above and beyond service to VIP guests at property
- Determined customer needs by asking relevant questions and listening actively to responses
- Responded to customer requests efficiently and with knowledgeable assistance
- Enhanced driver safety by securing lot and escorting individuals
- Monitored and documented guest traffic flow in valet lot
- Delivered guest vehicles smoothly and met diverse needs of valet customers
Prime Shopper
Amazon
Los Angeles, CA
05.2020 - 11.2020
- Managed over 40 customer orders per 8 hour shift, placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Used mobile application to complete orders, request permission for substitutions and communicate in real-time with online order customers.
Education
No Degree - Entertainment Business
Los Angeles Film School
Los Angeles, CAHigh School Diploma -
Culver City High School
Culver City, CA06.2017
Skills
- Strong Communication and Interpersonal Skills
- Exceeding Customer Expectations
- Engaging with Diverse Customers
- Building Customer Relationships and Loyalty
- Basic knowledge of Marijuana
- Positive Customer Engagement
- Team Cooperation
- Sales and Promotions
- Restocking Supplies
- Merchandise Recommendations
- Bagging Items
- Analytical Thinking
Timeline
Valet
Ace Parking
06.2021 - Current
Prime Shopper
Amazon
05.2020 - 11.2020
No Degree - Entertainment Business
Los Angeles Film School
High School Diploma -
Culver City High School
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