Marva Gomez
Hialeah,FL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
9
9
years of professional experience
Work History
General Merchandiser
Target
04.2020 - Current
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Designed product displays to attract customers and increase sales.
- Worked with department managers to maintain adequate inventor for regular and promotional demand.
- Supervised and trained new staff in performing census.
- Greeted store customers and discussed needs.
Inside Sales Specialist
Mosaic
11.2019 - 01.2020
- Answered customers' questions regarding products, prices, and availability.
- Used digital methods and traditional telephone approaches to generate sales leads.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Managed friendly and professional customer interactions.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
RETAIL SALES/CASHIER
PRETTY GIRL CURVES
07.2016 - 04.2018
- Sell retail products, and provide good services to customers
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Used POS system to enter orders, process payments and issue receipts.
- Ensure sales goals are met
- Sized customers to find the right surgical garment for their needs
- Informed customers about the benefits of different products to help what goal they're trying to succeed.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
OVERNIGHT STOCK
HOLLISTER CO.
06.2014 - 07.2015
- Organize, label and maintain merchandise
- Fold clothes, set up promotional materials and displays
- Organization
- Replenish inventory, reorganize merchandise on shelves and racks throughout the store
- Verify that all merchandise standards are maintained.
Education
American Senior High School
Hialeah, FL05.2013
Skills
- Basic Math
- Punctuality
- Time Management
- Product Knowledge
- Positive Attitude
- Customer Service
- Resilience
- Dependability
Timeline
General Merchandiser
Target
04.2020 - Current
Inside Sales Specialist
Mosaic
11.2019 - 01.2020
RETAIL SALES/CASHIER
PRETTY GIRL CURVES
07.2016 - 04.2018
OVERNIGHT STOCK
HOLLISTER CO.
06.2014 - 07.2015
American Senior High School
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