Marva Mummery
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Exemplary customer service skills.
Overview
27
27
years of professional experience
Work History
Wings Of Power
10.2020 - 03.2022
- Assisting and supporting individuals living with disabilities in workplace and employment settings throughout the community
Inclusions Selkirk
08.2019 - 02.2020
- Assisting and supporting individuals living with disabilities in a recreational environment
Developmental Service Worker
Frontier Trading Company
11.2018 - 08.2019
- Working in a group home setting as well as retail outlet as support staff for individuals living with disabilities
Program Secretary Seniors Mental Health
Prairie Mountain Health/Brandon Regional Health Centre
12 2015 - 08 2017
- QHR, transcription, electronic scheduling and reporting, MHMIS billing, reception, minute taking, proofreading and sending communications, petty cash, expense account reconciliation and submission, timesheet and travel ledgaring
Switchboard Operator
Prairie Mountain Health/Brandon Regional Health Centre
06.2014 - 12.2015
- Receiving calls and directing accordingly; regarding and from patients, internal and external, to departments and doctors, incoming and outgoing calls to hospitals in Canada, operation of INFORAD Paging System, answering switchboard and sending pages to appropriate recipient, using hospital intercom for announcements and overhead paging
Support Staff/Integration Facilitator/Group Home Coordinator
Brandon Community Options
08.1995 - 01.2010
- Support the integration of persons living with physical and mental disabilities into successful community work programs, work in a group homes and providing a safe and comfortable living, responsible for persons financials on outings as well as purchases for group home, work with others and train them in situations as well as offering a support system, familiarity with hoyer lifts, commode transfers, 2 person lifts, and wheelchair needs, practice in tube feeding.
Receptionist
Manitoba Metis Federation
05 2022 - 07 2025
- Gathering, sorting and logging daily mail, general reception of phone and in person visits, taking messages and delivering to appropriate department, problem solving in person and through email and telephone inquiries, communication and working as part of a team
Night Auditor
South Beach Hotel
03.2022 - 05.2022
- Booking, checking in/out patrons of the hotel, taking payments and deposits on rooms using cash, credit, and debit payments, checking staff shift deposits with receipts and confirming. Operating the cafe, general cleanliness of lobby, preparing night audit report for controller.
Customer Service Representative
Red River Messenger
02.2020 - 05.2020
- Answering calls and inquiries regarding delivery services in Winnipeg, Westman, North and South of Selkirk. Providing information and entering calls for dispatch, gathering requirements such as size and weight and service truck needed.
- Loss employment due to Covid
Accounts Payable/Box Office Clerk
Keystone Centre
05.2011 - 01.2014
- Receiving, entering, and paying invoices in a timely manner, using cash, debit, and credit card for sales to local, provincial, and national events through Ticketmaster phone and counter sales program, balancing ledgers at day's end, assisting accts receivable and HR positions, answering and directing telephone inquiries to departments throughout the company, greeting patrons of the Keystone Centre office and answering inquiries
Sales Associate
MLCC Pine Falls
11 2020 - 02 2021
- Received product and put away in appropriate places(retail shelves, stock room) assisted customers with choices and sales, completed sales at counter with POS system, tracking and looking up items in store through till, confirming patrons are legally able to make purchases
Education
Office Administration/Medical -
Assiniboine Community College
Brandon, MB06.2007
Dietary Aide -
Assiniboine Community College
Brandon, MB01.2001
Academic Diploma/grade 12—Secondary Diploma - Family And Community Services
Crocus Plains Regional Secondary High School
Brandon, MBSkills
- Human Relations
- Supportive Education
- Customer Service
- Written Communications
- Business English
- Presentation skills
- Meetings and Conferences
- Medical Terminology 1 and 2
- Legal Issues
- Office Simulation
- Medical Office Administration
- Understanding Client Confidentiality
- Bookkeeping
- Daily cash reports
- Inventory
- Cash payouts
- Petty cash
- Bank reconciliation
- Accounts payable
- Accounts receivable
- Payroll
- Deposits
- SAGE ACCPAC
- POS SYSTEMS
- Computer Skills
- Microsoft Office
- Presentation Graphics
- Database
- Excel
- Word
- Computer Systems
- Simply Accounting
- Transcription
- Medical Transcription 1 and 2
Awards Licenses Certificates
Mildred Cowan Community Service Award
Stress Management/Dealing With Difficult People
First Aid/Vulnerable Persons Act/Non-Violent Crisis Intervention/Ethics in Touch
It’s Good Business
Timeline
Night Auditor
South Beach Hotel
03.2022 - 05.2022
Wings Of Power
10.2020 - 03.2022
Customer Service Representative
Red River Messenger
02.2020 - 05.2020
Inclusions Selkirk
08.2019 - 02.2020
Developmental Service Worker
Frontier Trading Company
11.2018 - 08.2019
Switchboard Operator
Prairie Mountain Health/Brandon Regional Health Centre
06.2014 - 12.2015
Accounts Payable/Box Office Clerk
Keystone Centre
05.2011 - 01.2014
Support Staff/Integration Facilitator/Group Home Coordinator
Brandon Community Options
08.1995 - 01.2010
Program Secretary Seniors Mental Health
Prairie Mountain Health/Brandon Regional Health Centre
12 2015 - 08 2017
Receptionist
Manitoba Metis Federation
05 2022 - 07 2025
Sales Associate
MLCC Pine Falls
11 2020 - 02 2021
Office Administration/Medical -
Assiniboine Community College
Dietary Aide -
Assiniboine Community College
Academic Diploma/grade 12—Secondary Diploma - Family And Community Services
Crocus Plains Regional Secondary High School