Marvalene Raglin
Dayton,OH
Summary
Membership Sales & Marketing Manager at Sam’s, generating from 58, 500 memberhip base to 79,000 members, within 36 months. Skilled in developing innovative sales strategies and ensuring compliance with industry standards. Demonstrated leadership in enhancing customer relationships and executing strategic initiatives that drive business growth. Versatile team member offering over 26 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
26
26
years of professional experience
Work History
Membership Sales & Marketing Manager
Sam’s Club
Dayton, OH
10.2013 - Current
- Sales strategies for new business, 150 to 200 members established.
- Competencies of merchandising, leads, staffing, organization leadership, food services skill sets, payroll reconciliation.
- Recognized for 2023 Sales, Training & Marketing Manager for a big box store.
- Memberships are established on community zip codes.
- Our membership of a 55,000-member base to a 66,000-member base in 13 months under my leadership.
Merchandising Supervisor Team Lead
Sam’s Club
Dayton, OH
10.2013 - Current
- Proficient in retail sales, service and product knowledge services throughout the warehouse.
- Initiated and lead team orientated problem-solving skills.
- Essential employee responsible for leading 15+ associates through extensive Covid protocols to ensure associate safety and membership confidence.
Workforce Evaluation Training Supervisor
Ohio Valley Goodwill
Glendale, OH
11.2012 - 09.2013
- Supervised persons with multiple disabilities.
- Utilized hands on, on the job training skill sets.
- Trainees were evaluated while receiving training in: Community Base Assessments, Employment testing, GED preparation, Retail Store Assessments, Food Service, Janitorial, Clerical, Computer Knowledge skill sets, Logistic dock work, Production workflow.
- Clients included Bureau of Vocational Rehabilitation, Bureau Workers Comp. State of Ohio Mental Behavioral Services, VA of Cincinnati and Homeless shelters (Non-Profit: Matthew 25).
Human Resources Manager
Bitec, Division of Sample Machining
Dayton, OH
06.2012 - 11.2012
- Ensured compliance with federal, state, and local employment labor laws in addition to company policies and procedures.
- Developed and administered benefits plans for more than 50 employees; including medical, dental, vision, COBRA, life, disability and retirement; ensured compliance with federal and state regulations.
- Managed FMLA and Unemployment claims and documentation.
- Managed recruitment and selection including extending employment offers.
- Conducted new employee orientation on benefits and company policies and procedures.
- Reviewed and developed company personnel policies and procedures.
- Managed employee performance system, Employee relations: C-Level Management and hourly employees.
- Prepared monthly management reports, updated and maintained HR portal.
Human Resources Generalist/Training coordinator
Dayton Progress Corporation
Dayton, OH
10.2006 - 11.2011
- Managed 15 mid-management supervisors, Worked with all C-level management in areas of work force development issues and compliances.
- Administered benefits plans for 200-350 employees including medical, dental, vision, COBRA, life, STD, LTD, flexible spending account, health reimbursement account, and retirement; ensure compliance with federal and state regulations and administered FMLA.
- Planned the open enrollment process as well as ongoing enrollment changes and ensure proper communication between benefit providers.
- Served as the liaison between the employees and the vendors as issues arose, processed unemployment claims, also Bureau of workers compensation.
- Conducted new employee orientation and maintain personnel and benefit files, employment and exit interviews and termination meetings.
- Conducted investigations in response to allegations of harassment, employee disputes, grievances and other sensitive issues.
- Updated and maintained HRIS system (Ulti Pro, JDE and MBLink).
- Assisted with weekly and bi-monthly front-line supervisor’s administration.
- Compiled, analyzed and reported HR metrics.
- Co-administer of employee suggestion programs.
- Coordinated company events: Company picnic, Holiday parties, Perfect attendance dinner.
- Compiled, analyzed and reported HR metrics.
- Managed Tuition Reimbursement and Institutional Fee Benefit Programs.
Cost Estimator / Method Engineering Processor
Dayton Progress Corporation
Dayton, OH
10.1999 - 01.2006
- Maintained price levels/generated excellent product profit margins as a team.
- Self-Directed Estimating Team – The team’s goal: decreased delivery time in customer quoted turnaround time items/incoming sales quotes increased for special customer blueprint related items.
- Increased sales earnings 22% by promoting new methods of turnaround sales quotes to the customer.
- Team’s special items ordered continued to increase 2-15 % quarterly.
- Implemented a positive strategy to estimate quote response time in addition, expedited quotes back to the customer from a two-day turnaround quote request into a four-hour turnaround.
- Special Quoted Items created a Need It Now Delivery (NIN).
- Conscientiously interpreted engineering drawings and blueprints to determine machining sequence of operations to be performed.
- Knowledge of Computer Aid Design (Auto-Cad) implementation.
- Identifies and defines the underlying processes necessary to produce designs.
- Strategically planned projects, computed dimensions and tolerances thus reducing manual tasks throughout the preliminary design phase by producing a preliminary model of the spaces intended to be serviced.
- Conducted ISO- Internal Audits and Lead audits & Management Reviews.
Education
Masters - Business Administration
University of Phoenix
Cincinnati, OHBachelor of Science - Political Science /Public Administration
Central State University
Wilberforce, OHExecutive Human Resources Certification -
Xavier University
Cincinnati, OHSkills
- Communication skills
- Sales strategies
- Customer relationship management
- Leadership skills
- Compliance expertise
- ISO auditing
- Leadership development
- Multi-tasking ability
- Positive influence
- Strategic thinking
- Supervisory experience
- HRIS proficiency
- Presentation skills
- Facilitation techniques
Affiliations
- Ohio Parks & Recreation Association (OPRA), - Jack Gallon Institute, Board Member
- Trotwood Park & Recreation – Advisory Board & Trotwood Park & Recreation Foundation- Policy Board
- Dayton Dialogue on Race Relation, City on Dayton Human Relation Council, Trained Facilitator
- Mary Scott Nursing Center –Board Trustee
- Miami Valley Human Resources Management, MVHR- Dayton, OH
- Sinclair Community College (Tom D’Amico) – Step II Program – CNC Certificate program
Summary Of Professional Qualifications
Accomplished professional with an extensive background in employee relations, recruitment and selection, project management, diversity and inclusion, HR policies. Knowledge of federal and state employment laws, compensation and benefits, payroll administration, human resources auditing, HRIS. Retail expertise: marketing including inside and outside sales. Facilitator training: behavioral and mental health competencies, outstanding interpersonal presentation and motivation skills. Community investments: working with external and internal partners of all jurisdictions.
Accomplishments
Dayton Boys & Girls Club-Volunteer of the Year 2024 Award
- Led merchandising and inventory management at jewelry retail store at Sam's club 5 years
- Earned "Employee of the Month" award in 2020.
- Led merchandising and inventory management team at Sams Club #6380 retail
- Earned "Employee of the week for support under Telemarketing Team
- Transfer to merchandising and inventory management at Sams Club 6380 retail stores.
Timeline
Membership Sales & Marketing Manager
Sam’s Club
10.2013 - Current
Merchandising Supervisor Team Lead
Sam’s Club
10.2013 - Current
Workforce Evaluation Training Supervisor
Ohio Valley Goodwill
11.2012 - 09.2013
Human Resources Manager
Bitec, Division of Sample Machining
06.2012 - 11.2012
Human Resources Generalist/Training coordinator
Dayton Progress Corporation
10.2006 - 11.2011
Cost Estimator / Method Engineering Processor
Dayton Progress Corporation
10.1999 - 01.2006
Masters - Business Administration
University of Phoenix
Bachelor of Science - Political Science /Public Administration
Central State University
Executive Human Resources Certification -
Xavier University