Marvella Ramirez-Castro
Vancouver,WA
Summary
Dynamic professional with experience as a PT Hub Supervisor at UPS, skilled in training and mentoring teams. Bilingual communicator adept at complex problem-solving and organizational tasks. Successfully led safety training initiatives as a Ramp Agent, enhancing team efficiency and adherence to protocols. Passionate about fostering collaboration and achieving operational excellence.
Overview
9
9
years of professional experience
Work History
PT Hub Supervisor
UPS
Portland, OR
11.2021 - Current
- Supervised daily operations, ensuring compliance with safety standards and company policies.
- Coordinated workflow schedules to optimize package processing efficiency.
- Trained and mentored new staff on operational procedures and safety protocols.
- Conducted regular performance evaluations for staff members, identifying areas for improvement and offering constructive feedback.
- Processed employee timecards for accurate payroll administration.
Ramp Agent
Quantem Aviation
Portland, OR
01.2020 - 08.2021
- Coordinate team members to safely load and unload cargo aircrafts.
- Lead team members to perform tasks in a timely and organized manner.
- Mentored new ramp agents on safety procedures and equipment usage.
- Guided aircraft into and out of parking positions using hand signals.
Teacher's Assistant
George C. Marshall Elementary School
Vancouver, WA
02.2017 - 06.2018
- Assisted lead teacher in planning and implementing lesson plans for diverse learning styles.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Facilitated small group instruction, enhancing student understanding of core subjects through targeted activities.
Education
Bachelor of Science - Cyber Security
Clark College
Vancouver, WA12.2025
Associate of Arts - Math Education
Clark College
Vancouver, WA06.2023
Associate of Arts -
Clark College
Vancouver, WA06.2022
Skills
- Workplace safety
- Software knowledge
- Bilingual
- Communication skills
- Complex problem-solving
- Attention to detail
- Multitasking abilities
- Organizational skills
Timeline
PT Hub Supervisor
UPS
11.2021 - Current
Ramp Agent
Quantem Aviation
01.2020 - 08.2021
Teacher's Assistant
George C. Marshall Elementary School
02.2017 - 06.2018
Bachelor of Science - Cyber Security
Clark College
Associate of Arts - Math Education
Clark College
Associate of Arts -
Clark College