MARVENS JACQUES
Deltona
Summary
Detail-oriented and client-focused Individual with a strong background in delivering exceptional customer service in fast-paced, high-stakes environments. Skilled in communicating complex technical information clearly and professionally to diverse clients, resolving issues efficiently, and ensuring a positive customer experience. Proven ability to manage service requests with empathy and urgency, fostering trust and client satisfaction—key skills that translate effectively into financial services roles focused on client relations, support, and account management.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Door-to-Door Sales Representative
AT&T
02.2025
- Greeted customers at their door and introduced myself.
- Convinced clients to purchase products or services by following persuasive script.
- Studied product and industry specs and prices to update signage and complete merchandising activities.
- Explained the benefits of purchasing the product compared to competitors’ offerings.
- Developed a rapport with potential customers by engaging in friendly conversation.
- I participated in the role for a week, and although I ultimately realized it wasn’t the right fit for me, I quickly gained valuable insights and learned a great deal in a short time.
Quick Lube Technician
Toyota Service
10.2023 - 10.2024
- Communicated with customers regarding the status of service work and the estimated timeframe for completion.
- Answered questions regarding vehicle maintenance, and recommended necessary repair work to keep vehicles operating properly.
- Communicated effectively with customers regarding any additional work that needs to be done on their vehicle.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Performed all the basic maintenance, as expected.
Education
High School Diploma -
Daytona State College
Daytona Beach, FLSkills
Oil changes
Battery testing
Tire rotations
Customer relations
Team development
Customer relationship management (CRM)
Internal communications
Cold calling
Objection handling
Sales strategies
Goal oriented
Certification
Toyota maintenance certification
Timeline
Door-to-Door Sales Representative
AT&T
02.2025
Quick Lube Technician
Toyota Service
10.2023 - 10.2024
High School Diploma -
Daytona State College