Marvens Jeanbaptiste
Criminal Justice Major
Miami,FL
Summary
To obtain a challenging position with opportunities to utilize and improve current skills. To be continually defied with new opportunities.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Valet Driver
SP PLUS
Miami, FL
11.2020 - Current
- Recorded make, model and exact location of each parked vehicle for easy retrieval.
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Helped guests unload and load luggage.
- Welcomed arriving guests and explained car retrieval procedures.
- Completed claim check, vehicle damage and billing dispute forms.
- Assisted hotel guests with valet retrieval process.
- Worked closely with personnel, customers and contractors to resolve problems.
- Issued and collected claim tickets and processed valet parking fees.
- Trained workers in service policies, safety requirements and specifics of activities.
- Monitored workers for performance, professionalism and service quality.
Usher
Regal South Beach ScreenX, IMAX & VIP
Miami Beach, FL
11.2018 - 02.2020
- Sold admission, processed payments and issued tickets.
- Assisted patrons with seating by giving directions and lighting paths.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided information about current and future events at facility.
Creative Designer
Javi Production Groups
Miami, FL
06.2019 - 08.2019
- Cultivated professional working relationships with merchandising and sales departments, suppliers and clients.
- Managed large volume of projects and met all deadlines through exceptional organizational and time management skills.
Church Volunteer
Notre Dame D'Haiti Catholic Church
Miami, Florida
03.2017 - 02.2018
- Taught and cared for children as young as six weeks old in church nursery.
- Supervised work of other volunteers to coordinate schedules, solve problems and allocate resources.
- Handled church grounds maintenance needs year-round.
- Prepared meals for church members and guests for funerals or special events.
- Greeted guests with bulletins, directions and friendly conversation.
- Help during annual toys drive.
Education
High School Diploma -
ITech @ Thomas A. Edison Educational Center, Attending Miami Dade College
01.2015 - 01.2019
Associate of Arts - Criminal Justice
Miami Dade College
Miami, FL 08.2019 - 04.2022
Bachelor of Arts - Criminal Justice
Miami Dade College
Miami, FL 04.2022 - Current
Skills
Handing pressureDecision makingGreat communicationComputer proficiencyCustomer Service SkillsFluent Languages
Excellent customer service
Security awareness
Problem-Solving
Timeline
Bachelor of Arts - Criminal Justice
Miami Dade College
04.2022 - Current
Valet Driver
SP PLUS
11.2020 - Current
Associate of Arts - Criminal Justice
Miami Dade College
08.2019 - 04.2022
Creative Designer
Javi Production Groups
06.2019 - 08.2019
Usher
Regal South Beach ScreenX, IMAX & VIP
11.2018 - 02.2020
Church Volunteer
Notre Dame D'Haiti Catholic Church
03.2017 - 02.2018
High School Diploma -
ITech @ Thomas A. Edison Educational Center, Attending Miami Dade College
01.2015 - 01.2019