Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marvin Djedje

Cleveland Heights,OH

Summary

Dedicated professional with experience in counseling and resource coordination. Proficient in designing educational workshops and tracking client progress, ensuring optimal outcomes through effective treatment plans and superior communication skills. Compassionate counselor skilled in client assessment, treatment planning, and group facilitation. Committed to enhancing emotional resilience and promoting personal growth through tailored programs and effective communication. Compassionate Counselor focused on helping patients overcome personal obstacles. Diligent and resourceful professional with several years of hands-on experience diagnosing issues and cultivating personalized treatment plans. Comfortable working either autonomously or in team-based setting to resolve issues. Passionate counselor committed to helping clients work toward healing and self-sufficiency while emphasizing personal strengths. Honest and disciplined professional with several years of comprehensive experience in residential and outpatient care. Impeccable communicator possessing ethical decision-making abilities. Compassionate counselor with experience in various therapeutic techniques including cognitive behavioral therapy, solution-focused brief therapy, and group counseling. Strengths include active listening, empathy, and crisis intervention skills. Have worked closely with clients to promote mental health improvement and foster personal growth. Significant impact made by implementing successful treatment plans tailored to individual needs.

Overview

4
4
years of professional experience

Work History

Counselor

Glenbeigh Outpatient Center of Canton
Canton, Ohio
05.2025 - Current
  • Conducted comprehensive client assessments to identify needs and create tailored treatment plans.
  • Facilitated group therapy sessions to improve communication skills and promote peer support.
  • Developed and implemented programs enhancing client coping strategies and emotional resilience.
  • Coordinated resources and referrals to secure necessary support services for clients.
  • Tracked client progress through regular evaluations, adjusting treatment plans for optimal outcomes.
  • Designed educational workshops to equip clients with essential life skills and promote personal growth.
  • Engaged in ongoing professional development to stay current with best practices in counseling and mental health.

Warehouse Stacker

Amazon
Cleveland, OH
05.2022 - 08.2023
  • Unloaded materials by hand or with equipment to help team meet work demands.
  • Positioned lifting devices to move loaded pallets, skids and boxes to designated areas.
  • Stocked shelves, racks and bins with new or transferred merchandise.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Read orders to verify attributes and quantities of merchandise.
  • Placed products on conveyors for final wrapping and shipment.

Call Center Associate

One Stop Student Services
Kent, OH
08.2021 - 05.2022
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
  • Audited customer account information to identify issues and develop solutions.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services.
  • Took special orders in person and over telephone, generating additional revenue every month.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Surpassed sales goals through implementation of successful marketing strategies.
  • Supported sales team members to drive growth and development.

Education

Certificate - Addiction Counseling

Kent State University
Kent, Ohio, OH
02-2025

Bachelor of Arts - Psychology

Kent State University
Kent, OH
05.2025

High School Diploma -

Cleveland Early College High School
Cleveland, OH
05.2021

Skills

  • Client assessment
  • Group facilitation
  • Treatment planning
  • Emotional resilience
  • Resource coordination
  • Conflict resolution
  • Active listening
  • Educational workshop design
  • Office administration
  • Client records management
  • Substance abuse counseling
  • Biopsychosocial assessments
  • Dual diagnoses expert
  • Client advocacy
  • Intervention planning
  • Superior communication skills

Languages

French
Limited

Timeline

Counselor

Glenbeigh Outpatient Center of Canton
05.2025 - Current

Warehouse Stacker

Amazon
05.2022 - 08.2023

Call Center Associate

One Stop Student Services
08.2021 - 05.2022

Bachelor of Arts - Psychology

Kent State University

High School Diploma -

Cleveland Early College High School

Certificate - Addiction Counseling

Kent State University