Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Marvin Duncan

Summary

Experienced Security Analyst focused on maintaining highly secure IT environments in SOC . Skilled in cyber security and development, configuration and patching. Leads IT teams in executing company-wide data protection protocols and security training.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cybersecurity Professional Internship

Chrysallis.AI Team
03.2023 - Current
  • Log analysis
  • Machine reimaging (macOS and Windows)
  • Malware/Virus removal and analysis
  • Phishing mailbox monitoring and remediation
  • Threat feed monitoring and updating
  • SIEM tool incident monitoring
  • SIEM tool dashboard/reporting creation and monitoring
  • Jumpcloud administration and monitoring
  • Active Directory Federation Services in the cloud
  • OU, GPO policy management
  • MDM policy management
  • Internship security project
  • Gap analysis using (RMF) NIST SP 800-53, Rev 5, (CMMC) NIST SP 800-171/172, and ISO 27001
  • Developing Findings Remediation Plans of Actions and Milestones
  • Policy and Procedure Development
  • ST&E activities on Metaversity EdTech product
  • Other duties as assigned

IT Security Analyst SOC Supervisor

SAP
01.2022 - Current
  • Participate in the standards process for Identity and Access Management (IAM) solutions
  • Administered and monitored firewalls, intrusion detection systems and anti-virus software to detect risks.
  • Developed and maintained incident response protocols to mitigate damage and liability during security breaches.
  • Monitored use of data files and regulated access to protect secure information.
  • Developed, tested and implemented security policies, plans and procedures for organizational protection.
  • Reviewed violations of computer security procedures and developed mitigation plans.
  • Monitored computer virus reports to determine when to update virus protection systems.[ Nessus]
  • Conducted security audits to identify vulnerabilities.
  • Educated and trained users on information security policies and procedures.
  • Recommend improvements in security systems and procedures.
  • Investigated and resolved incidents of unauthorized access to sensitive information.
  • Performed risk analyses to identify appropriate security countermeasures.
  • Implemented security measures to reduce threats and damage related to cyber attacks.
  • Developed plans to safeguard computer files against modification, destruction, or disclosure.
  • Analyzed network traffic and system logs to detect malicious activities. [ C-cure 900, Splunk ]
  • Directed in-house cyber security auditing program to detect flaws and weaknesses in [Microsoft defender enterprise ,Splunk].
  • Collaborated with third-party payment card industry (PCI) compliance partners.
  • Participated in creation of device hardening techniques and protocols.
  • Completed vulnerability scans to identify at-risk systems and remediate issues.
  • Monitored computer virus reports to determine when to update virus protection systems.

IT Technical Support Specialist

MedScope
12.2019 - 01.2022
  • Installed, calibrated and monitored medical devices.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Provided on-call support for critical issues related to medical devices.
  • Used ticketing systems to manage and process support actions and requests.
  • Walked individuals through basic troubleshooting tasks.
  • Administered and prepared programs for IP addresses, developed network resources and trained support personnel to provide Tier I support to end users.

IT Support Specialist

Chestnut Hill
01.2019 - 10.2020
  • Managed high levels of call flow and responded to technical support needs.
  • Created help desk tickets, troubleshot and resolved desktop issues.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Determined hardware and network system issues using proactive troubleshooting techniques.
  • Managed backup and recovery of data assets to safeguard system availability.
  • Delivered onsite technical support for over 50 employees.
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.
  • Updated software to safeguard against security flaws.

Education

NuPaths IT Training Program IT Security Analyst, Certificate of Completion - Information Technology

Harrisburg University of Science & Technology
Philadelphia, PA
10.2021

Skills

  • Plan of Actions & Milestones (POA&M)
  • Confidential Data Protection
  • Symantec Endpoint Protection
  • Risk Management Framework
  • Splunk SIEM
  • Video Surveillance Systems
  • Data Encryption
  • Critical Thinking Skills
  • Vulnerability and Penetration Testing
  • Log Analyst

Accomplishments

    CompTIA Security+ certification

Certification

Microsoft Technical Associate: Security Fundamentals, July 2020CompTIA Security+, Oct 2021

Timeline

Cybersecurity Professional Internship

Chrysallis.AI Team
03.2023 - Current

IT Security Analyst SOC Supervisor

SAP
01.2022 - Current

IT Technical Support Specialist

MedScope
12.2019 - 01.2022

IT Support Specialist

Chestnut Hill
01.2019 - 10.2020

NuPaths IT Training Program IT Security Analyst, Certificate of Completion - Information Technology

Harrisburg University of Science & Technology
Microsoft Technical Associate: Security Fundamentals, July 2020CompTIA Security+, Oct 2021
Marvin Duncan