Marvin Fonseca

Professional Summary

Dedicated Department Manager with experience overseeing multiple departments, managing schedules, executing merchandising strategies, and driving sales performance. Skilled in price changes, modular resets, seasonal transitions, and delivering excellent customer service.

Experience

Department Manager

Company Name – City, State | Dates

• Managed Apparel, Electronics, Stationery, Fabrics & Crafts, Toys, Sporting Goods, HomeLines, Seasonal, and Books departments.
• Performed price changes, modular resets, zoning, and seasonal transitions.
• Updated end caps, features, and Action Alley displays to increase sales.
• Transitioned apparel for seasonal weather and holidays, including markdowns and clearance resets.
• Created and managed schedules for all assigned departments.
• Reviewed P&L reports to monitor performance and focus on sales goals.
• Ordered features and merchandise to maintain stock levels.
• Prioritized customer service as the number one goal.

Skills

• Multi-Department Leadership
• Price Changes & Modular Execution
• Seasonal Merchandising
• Scheduling & Staff Coordination
• P&L Review & Sales Tracking
• Customer Service Excellence

• Ran daily store operations and supervised staff.

• Handled scheduling, inventory, and vendor invoices.

• Opened and closed the store, managed cash, and made bank deposits.

• Checked CCTV and maintained store security.

• Ensured customers were helped quickly and professionally.

Gas Station Manager

Company Name – City, State | Dates

• Opened station at 5 a.m., prepared coffee, counted cigarettes/lottery.

• Checked pumps, filled windshield cleaners, and kept property clean.

• Ordered merchandise, processed vendor invoices, and stocked coolers.

• Worked with McLane trucks for deliveries.

• Focused on providing great customer service.

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Skills

• Customer Service

• Cash Handling

• Inventory & Ordering

• Scheduling

• Vendor Relations

• Store Security

• Directed all daily store operations, ensuring smooth workflow and a positive customer experience.

• Managed inventory processes including receiving, stocking, and replenishment to maintain accurate stock levels.

• Oversaw front-end operations, ensuring customers were assisted and checked out promptly.

• Monitored store security by conducting regular reviews of CCTV footage.

• Created and maintained weekly employee schedules to meet operational and labor needs.

• Processed vendor invoices and maintained strong vendor relationships.

• Executed store opening and closing procedures, including cash handling and preparing/depositing bank deposits.