Marvin Hill Jr.
Gladstone,OR
Summary
Accomplished facilities and account support professional skilled in preventive maintenance, HVAC systems oversight, vendor collaboration, safety compliance, and efficient work order management.
Overview
8
8
years of professional experience
Work History
Facilities Manager
Marsden SERVICE LLC
Clackamas, Oregon
2022.03 - Current
- Coordinated vendors for timely repairs, cleaning, and preventive services to maintain facility standards.
- Inspected facilities for safety, cleanliness, and operational issues to ensure compliance with regulatory standards.
- Monitored compliance with company safety and property standards to uphold safety protocols.
- Planned maintenance tasks based on budget limits, building use needs, and operational requirements.
- Set up work orders for HVAC, plumbing, and electrical systems.
- Supported daily operations for office and support spaces.
- Kept records for budgets, supplies, and service requests.
Account Manager
CBM-SYSTEM Marsden Service LLC
Saint Paul, Minnesota
2019.02 - Current
- • Built positive customer relationships across assigned service portfolios.
- • Renewed existing accounts through strong client relationships.
- • Resolved customer complaints efficiently, contributing to increased satisfaction and retention.
- • Coordinated service requests and followed up with customer contacts to ensure timely resolution.
- • Prepared account updates and status reports for internal review, facilitating informed decision-making.
- • Supported contract compliance and service expectations for Marsden clients.
- • Assisted operations teams and site managers with service scheduling.
Education
Bachelor of Arts - Theological Studies
Andersonville Theological Seminary
Camilla, GA2023-06
BBA - Mortuary Science
Gupton Jones College of Funeral Service
Atlanta, GA1988-03
Skills
- HVAC systems management
- Preventive maintenance
- Work order management
- Vendor coordination
- Budget tracking
- Safety compliance
- Operational planning
- Service coordination
- Problem solving
- Customer service
- Effective communication
- Sustainability initiatives
Timeline
Facilities Manager
Marsden SERVICE LLC
2022.03 - Current
Account Manager
CBM-SYSTEM Marsden Service LLC
2019.02 - Current
Bachelor of Arts - Theological Studies
Andersonville Theological Seminary
BBA - Mortuary Science
Gupton Jones College of Funeral Service