Marvin Moreno
Summary
Proven track record in enhancing cleanliness and customer satisfaction, demonstrated during tenure at Game Den, Provo. Leveraged problem-solving and cleaning expertise to maintain pristine environments and foster loyal clientele. Collaborated effectively with teams, ensuring operational excellence and a commitment to detail.
Overview
7
7
years of professional experience
Work History
Franchise Owner/Commercial Cleaner
Jan-pro Cleaning Systems Of Utah
02.2018 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Assisted in inventory management to ensure adequate supplies were always available for custodial needs.
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Successfully resolved customer issues with diplomacy and professionalism, ensuring repeat business from satisfied clientele.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
Store Owner
Game Den, Provo
10.2018 - 05.2022
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Managed day-to-day business operations.
Education
High School Diploma -
Timpview Highschool
Provo, UTSkills
Cleaning and sanitizing
Work independently
Responsible and Dependable
Customer Service
Attention to Detail
Problem-Solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Japanese
Limited Working
References
Omar Moreno - Former Co-owner of Game Den, current owner of Commercial Cleaning Business, Is my brother. 801-995-1482
Nefi Gomez - Former Co-owner of Game Den. 801-623-3941
Timeline
Store Owner
Game Den, Provo
10.2018 - 05.2022
Franchise Owner/Commercial Cleaner
Jan-pro Cleaning Systems Of Utah
02.2018 - Current
High School Diploma -
Timpview Highschool
Similar Profiles
Keishel HannyKeishel Hanny
Administrative Assistant at JAN-PRO Cleaning And Disinfecting In UtahAdministrative Assistant at JAN-PRO Cleaning And Disinfecting In Utah
Jeffery DavisJeffery Davis
Janitorial Supervisor at Jan Pro Cleaning Systems Of San FranciscoJanitorial Supervisor at Jan Pro Cleaning Systems Of San Francisco
SHARON SYMONDSSHARON SYMONDS
Commercial Cleaning Attendant at Jan Pro Cleaning SystemsCommercial Cleaning Attendant at Jan Pro Cleaning Systems