Hiking in nature and birding are two fun activities I enjoy as a pastime
Marvin Shepherd
Clearwater,FL
Summary
Dynamic professional with a proven track record in operations management at CSI Enterprises, excelling in efficiency improvement strategies and customer service. Skilled in tax compliance and staff training, I foster strong partnerships, enhancing client satisfaction and driving repeat business through exceptional service and effective communication.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Shop Owner
Self-employeed
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed a loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
Church Administrator
Temple of the Living God of St. Petersburg, Inc.
08.2021 - Current
- Created the accounting program for the Temple's financial records. Managed all payroll activities.
- Collaborated with pastoral staff on strategic planning initiatives, supporting the growth and development of the congregation's mission.
- Supported the Ministerial Staff
- .Managed the bidding and contracting of the Temple Building maintenance.
- Handled confidential matters discreetly while maintaining open lines of communication with church leadership.
Lawn and Landscaping
Self-employeed
03.2020 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
Limousine Chauffeur
Ambassador Limousine
04.2014 - 04.2018
- Enhanced customer satisfaction by providing timely and professional transportation services.
- Adhered to all company policies while representing the brand in a positive manner during each interaction with clients.
- Provided safe transportation services for high-profile individuals such as celebrities or executives while maintaining utmost discretion.
- Maintained a pristine vehicle condition for client comfort and safety.
- Participated in ongoing training opportunities related to driving techniques, safety regulations, and client relations best practices.
Manager of Operations
CSI Enterprises
04.2009 - 02.2011
- Established and operated the branch office.
- Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Developed strong relationships with suppliers, resulting in reduced costs and better-quality products.
- Mentored junior team members in their career process.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
Mnager
Koorsen Fire Protection
04.2007 - 04.2009
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained a professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Owner of Best Fire Protection
Self
08.2000 - 04.2007
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- 5th through 7th year of business grossed $1,250,000.00 per year.
Education
M.D. - Religious Studies
College of Metaphysical Studies
Clearwater, FL09-2012
Associate of Science -
Sinclair Community College
Dayton, OH01-1979
High School Diploma -
Walter E. Stibbins High School
Dayton Ohio06-1971
Skills
- Networking and partnerships
- Efficiency Improvement Strategies
- Pricing Model Optimization
- Customer service background
- Staff hiring and training
- Performance analysis
- Tax and legal compliance
- Health and safety regulations
- Human Resources Management
Accomplishments
Built three businesses from the ground up. 1. Best Fire Protection (Grossed 1.25 million dollars annually.) 2. Safety Clean (Grossed $100,000.00 annually.) 3. CSI (Grossed $250,000 annually.)
Certification
- Certified Sales Professional (CSP) 1995
- Fire Systems Design Engineer 1996
- OSHA Certified 1997
- State of Ohio-Certified Fire Inspector 1998
National Fire Equipment Distributor's Annual Award
The award is given to a person who designs or provides a proven device that fosters safety in the workforce.
I designed a mechanical product that provided a safer way to defuse pressurized vessels.
Interests
Timeline
Church Administrator
Temple of the Living God of St. Petersburg, Inc.
08.2021 - Current
Lawn and Landscaping
Self-employeed
03.2020 - 12.2024
Limousine Chauffeur
Ambassador Limousine
04.2014 - 04.2018
Manager of Operations
CSI Enterprises
04.2009 - 02.2011
Mnager
Koorsen Fire Protection
04.2007 - 04.2009
Owner of Best Fire Protection
Self
08.2000 - 04.2007
Shop Owner
Self-employeed
M.D. - Religious Studies
College of Metaphysical Studies
Associate of Science -
Sinclair Community College
High School Diploma -
Walter E. Stibbins High School
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