Marvin Vicente

FHIWORKS is a supply chain company that aids businesses with inventory organization.

• Communicated proactively with customers to meet deadlines and minimize escalations.
• Obtained a certification of Customer Service Excellence.
• Loaded and unloaded truck by operating electrical pallet jack.
• Accurately managing supplies and reorganizing them to the customers exact criteria or warehouse criteria.
• Verified and noted count and condition of cargo received.
• Demonstrated adaptability amidst changing business conditions, quickly responding to new challenges and adjusting processes as needed.
• Assisted in loading and unloading merchandise from delivery trucks while maintaining safety protocols to avoid workplace accidents.
• Collaborated with team members to optimize warehouse space, ensuring timely receipt of incoming shipments.
• Supported the development of new hires through mentoring and sharing best practices in freight operations.

Operating a cherry picker to order pick items through using RF Scanner and safely operating to get orders sent through for delivery.

• Performed proper lifting and handling techniques to maintain safe working environment.
• Reduced order processing time with the use of RF scanning equipment and inventory management software.
• Utilized strong communication skills to coordinate tasks with supervisors, ensuring alignment with project goals and timelines.
• Handled fragile items with care while using the cherry picker to minimize product breakage rates during transport or staging processes.
• Maintained a safe work environment by adhering to safety protocols and inspecting cherry picker equipment regularly.
• Attended regular safety trainings and meetings, staying up-to-date on best practices for operating cherry pickers safely and efficiently.
• Completed daily pick lists accurately, ensuring all items were properly retrieved for shipment preparation.
• Promoted a clean working environment by disposing of waste materials appropriately and maintaining organized storage areas throughout shifts.

Unloading truck merchandise into the warehouse and organizing them to their proper sections to be transported to the store floor to be stocked

• Operated pallet jacks unload freight containers of varying weight and size.
• Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
• Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
• Maintained clean and organized work area to improve efficiency and comply with regulations.
• Sorted and stocked merchandise according to store layout and product placement.
• Answered customer questions and provided detailed product information.
• Moved cardboard, plastic ties, and other debris from unboxing to trash.