Marvis Wilson
Huntsville
Summary
Detail-oriented Aerospace Quality Inspector with expertise in inspecting advanced composite structures and avionics hardware. Conduct thorough inspections, document nonconformance, and ensure compliance with engineering specifications and manufacturing processes. Support composite integration activities while upholding aerospace quality standards and traceability throughout manufacturing.
Overview
19
19
years of professional experience
Work History
Quality Assurance Analyst
GXO
03.2024 - Current
- Aerospace detailed in-process inspections of composite builds, bonded assemblies, avionics components, mechanical integrations and merging systems.
- Developed and executed test plans to ensure software quality and reliability.
- Monitoring compliance to engineering blueprint, 3D model, specifications, manufacturing traveler, work instruction, and inspection plans
- Making sure inspections are in accordance with AS9100 quality requirements and company procedures.
- Support all improvement initiatives focused on product quality, processes efficiency, and detect prevention.
- Secure compliance with ESD, contamination control, foreign object debris (FOD), and product protection requirements.
- Wire harness assembly and continuous positive improvements to ensure (ESD) and (FOD) safeguard.
CSR
BCBSTN
11.2023 - 03.2024
- Provided customer service for members and providers in the health field.
- Updated member information in databases using Microsoft office and other external applications
- Resolved customer inquiries efficiently through multiple communication channels.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
CSR
Verizon Wireless
12.2012 - 08.2023
- Greeted customers to identify service needs and input orders into electronic systems.
- Consulted with customers to resolve technical, service, and billing issues effectively.
- Resolved customer inquiries efficiently through multiple communication channels.
- Improved customer satisfaction scores by implementing feedback mechanisms.
- Streamlined order processing procedures to enhance response times.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Assembler Line Leader
Navistar
04.2007 - 12.2012
- Led key projects, achieving successful engine building.
- Trained internal staff on administrative processes and work instructions, ensuring consistent company operations.
- Wire harnesses assembly trainee for electrical components
- Assembled components using hand tools and power equipment to meet production specifications.
- Inspected finished products for quality assurance, ensuring compliance with safety standards.
- Implemented improvements in workflow processes that led to safer working conditions.
- Developed training materials for new assembly procedures, promoting best practices among staff.
Education
Assoc. of Sci - CS/CGI & DZINE
Virginia College
Huntsville, ALNo Degree - Study of Computer Science
Mississippi State University
Starkville, MSSkills
- Line management
- Quality processes
- Wire harness fabrication
- Process improvement
- 3D modeling skills
- AutoCAD proficiency
- Lean manufacturing
- Wire harness assembly
- Logistics
- Issue resolution
- Quality control
- AutoCAD expertise
- 3D modeling
Timeline
Quality Assurance Analyst
GXO
03.2024 - Current
CSR
BCBSTN
11.2023 - 03.2024
CSR
Verizon Wireless
12.2012 - 08.2023
Assembler Line Leader
Navistar
04.2007 - 12.2012
No Degree - Study of Computer Science
Mississippi State University
Assoc. of Sci - CS/CGI & DZINE
Virginia College