Marwa Hachem
Dearborn Heights ,MI
Summary
Results-driven professional with a Bachelor’s in Public Health and an MBA, with expertise in healthcare, business operations, and management. Licensed esthetician with strong clinical and client-care skills. Skilled at leading cross-functional teams, optimizing processes, and delivering measurable improvements in efficiency and patient care. Experienced in both public health and business environments, with a passion for advancing organizational growth and serving diverse communities.
Overview
5
5
years of professional experience
Work History
Office Manager
Michigan First Medical
Dearborn Heights, Michigan
09.2025 - Current
- Manage scheduling for staff meetings and patient appointments effectively
- Implemente office policies to improve organizational efficiency
- Assist in budgeting and financial tracking for office expenses
- Supervised staff members, organized schedules and delegated tasks
Administrative Assistant
Riverside Academy West
Dearborn, Michigan
09.2024 - 08.2025
- Manage daily office operations and maintain organized filing systems
- Maintain inventory of office supplies and place orders as needed
- Assist in scheduling appointments and coordinating meetings for staff
- Handle incoming phone calls and directed inquiries to appropriate personnel
Licensed Esthetician
Salon Liv
Dearborn, Michigan
02.2023 - 11.2024
- Conducted skin analyses to recommend appropriate products and services tailored to each client's needs
- Educate clients on skincare routines and product usage for maintaining healthy skin at home
- Maintain a clean and sanitized workspace, adhering to all health and safety regulations
- Create customized skincare routines per clients' skin needs
TMS Technician
Modern Mind Clinic
Southfield, Michigan
01.2024 - 08.2024
- Assisted patients during TMS sessions, ensuring their comfort and addressing any concerns
- Monitored and documented patient responses to treatment, reporting observations to the supervising physician
- Calibrated and adjusted TMS equipment to ensure accurate and effective treatment delivery
- Educated patients about the TMS process, providing clear instructions and answering any questions
Phlebotomist
Vibra Health Laboratory
Troy, MI
01.2023 - 02.2024
- Worked at various medical clinics, adapting to different environments and patient populations
- Prepared and labeled specimens accurately for laboratory testing, ensuring proper handling and transport
- Maintained a clean and organized work area, following strict protocols for infection control and patient safety
- Provided compassionate care to patients, explaining procedures and alleviating concerns to ensure a comfortable experience
Event Coordinator
Reaching Our Children (ROC)
Dearborn, Michigan
04.2021 - 09.2023
- Planned, organized, and executed events
- Managed budgeting and promoted events that align with the mission
- Supervised volunteers to ensure smooth operations
- Gathered feedback post-events to inform future planning and improvements
Long Term Substitute
The Dearborn Academy
Dearborn, MI
09.2022 - 01.2023
- Monitored classroom safety and managed student behavior effectively
- Provided individualized attention to students needing additional help with tasks or concepts
- Communicated with parents regarding their child's progress and any concerns
- Prepared and organized educational materials, including arts and crafts supplies, books, and toys
Mentor/Facilitator
Islamic Institute of Knowledge
Dearborn, Michigan
03.2021 - 10.2022
- Facilitated conversations and activities
- Distributed COVID-19 food packages
- Lead the youth in their spiritual and intellectual growth
- Worked with medical professionals for testing and health screenings
Education
MASTER OF BUSINESS ADMINISTRATION -
South University
12-2023
ESTHETICIAN LICENSE
Skinology Beauty Institute
12-2022
BACHELOR OF HEALTH AND HUMAN SERVICES -
University of Michigan-Dearborn
04-2022
Skills
- Office management
- Event coordination
- Administrative support
- Patient care
- TMS operation
- Phlebotomy
- Skincare
- Teaching
- Leadership
- Clinical procedures
- Medical equipment
- Communication
- Team collaboration
References
- Hassan Ayoub hassan.ayoub@vibrahealthlab.com, 313-358-0098
- Khalida Beydoun beydounk@gee-edu.com, 313-529-0247
Languages
- English
- Arabic
Timeline
Office Manager
Michigan First Medical
09.2025 - Current
Administrative Assistant
Riverside Academy West
09.2024 - 08.2025
TMS Technician
Modern Mind Clinic
01.2024 - 08.2024
Licensed Esthetician
Salon Liv
02.2023 - 11.2024
Phlebotomist
Vibra Health Laboratory
01.2023 - 02.2024
Long Term Substitute
The Dearborn Academy
09.2022 - 01.2023
Event Coordinator
Reaching Our Children (ROC)
04.2021 - 09.2023
Mentor/Facilitator
Islamic Institute of Knowledge
03.2021 - 10.2022
MASTER OF BUSINESS ADMINISTRATION -
South University
ESTHETICIAN LICENSE
Skinology Beauty Institute
BACHELOR OF HEALTH AND HUMAN SERVICES -
University of Michigan-Dearborn