Marwa Sayed
Overview
5
5
years of professional experience
1
1
Certification
Work History
Technical Virtual Office Assistant
Northern Virginia Community College - Annandale Campus
Annandale, VA
02.2023 - 08.2023
- Resolved technical issues with computer hardware or software programs.
- Organized and maintained electronic filing systems for documents, correspondence, spreadsheets and presentations.
- Provided administrative support to management and other personnel, including scheduling appointments, managing emails.
- Provided HR administrative assistance to management team.
- Coordinated support to facilitate general office operations.
Administrative Assistant
Northern Virginia Community College
Annandale, VA
01.2020 - 11.2022
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
IT Services Support Specialist
Northern Virginia Community College - Annandale Campus
Annandale, VA
04.2018 - 11.2019
- Performed system backups, installed and tested new software applications, and configured user accounts.
- Assisted with network installation, configuration, maintenance, and troubleshooting.
- Resolved customer inquiries in a timely manner.
- Provided technical assistance for hardware and software related issues.
- Diagnosed and repaired computer systems, printers, and peripherals.
- Tested hardware components such as motherboards, processors, memory modules for compatibility with other components before installation into a system unit.
Education
Bachelor of Science - Finance And Management Information Systems
George Mason University
Fairfax, VA05-2025
Associate of Science - Business Administration
Northern Virginia Community College
Annandale, VA08-2023
Skills
- Time Management
- Communication
- Problem Solving
- Attention to Detail
- Adaptability
- Microsoft Office Suite: Excel, Word, PowerPoint
- Record Keeping
- Office Management
- Network Administration
- Software Installation
- System Configuration
- IT Security Management
- Application Support
- Server Management
- User Support
- Technical Support
- Database Management
Certification
- Business Information Technology, Northern Virginia Community College
- Microsoft Excel - Basic & Advanced, GoSkills
Timeline
Technical Virtual Office Assistant
Northern Virginia Community College - Annandale Campus
02.2023 - 08.2023
Administrative Assistant
Northern Virginia Community College
01.2020 - 11.2022
IT Services Support Specialist
Northern Virginia Community College - Annandale Campus
04.2018 - 11.2019
Bachelor of Science - Finance And Management Information Systems
George Mason University
Associate of Science - Business Administration
Northern Virginia Community College
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