Summary
Overview
Work History
Education
Skills
Certification
Awards
Languages
Timeline
Generic
Marwan Abdeldayem

Marwan Abdeldayem

Chicago,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Detail-oriented and able to learn new concepts quickly.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Airport IT Tech - Part Time

ServiceTec
Chicago , IL
12.2023 - Current
  • Provided on-call technical support for automated bag-drop machines and check-in kiosks, ensuring prompt incident resolution to maintain airport operational efficiency
  • Conducted bi-monthly maintenance visits for airport IT equipment, performing inspections and preventative measures to ensure continuous functionality and reliability of service
  • Monitored system performance metrics to proactively identify potential problems

Emergency Department Volunteer

Grandview Medical Center System
10.2018 - 04.2019
  • Helped transport patients throughout the hospital
  • Delivered refreshments to patients and their families
  • Brought blood and urine samples to the lab
  • Stocked the Emergency Department with gloves, blankets, and disposable medical equipment

Research Assistant

Minufiya University
05.2018 - 07.2018
  • Reviewed pathology slides in the microbiology laboratory to help diagnose infectious diseases
  • Planned, modified and executed research techniques, procedures, and tests
  • Generated data models and performed analysis to produce reports outlining results

Crew Member

McDonald's
10.2015 - 11.2016
  • Conducted quality checks on food products to identify any issues or deficiencies
  • Maintained constant communication with the kitchen staff to monitor the progress of food preparation
  • Worked as a cashier, helping customers with their purchases and questions
  • Maintained cleanliness and hygiene of the work area

Education

Advanced Certificate - Cybersecurity

City Colleges of Chicago-Wilbur Wright College
Chicago, IL
08-2024

Bachelor of Science - Biology

Wright State University
Dayton, OH
12.2019

Skills

  • Incident Response
  • Cybercrime Investigation
  • Technical problem solving
  • Teamwork and Collaboration
  • Object-Oriented Programming (OOP)
  • C
  • Active Directory
  • Cloud Services
  • Firewalls
  • Python (Programming Language)
  • Java
  • Cisco Systems Products

Certification

  • CompTIA A+, CompTIA
  • Online CPR/AED and First Aid, American Red Cross

Awards

Dean's List - Wright State University (May 2016)

Languages

Arabic
Native/ Bilingual

Timeline

Airport IT Tech - Part Time

ServiceTec
12.2023 - Current

Emergency Department Volunteer

Grandview Medical Center System
10.2018 - 04.2019

Research Assistant

Minufiya University
05.2018 - 07.2018

Crew Member

McDonald's
10.2015 - 11.2016

Advanced Certificate - Cybersecurity

City Colleges of Chicago-Wilbur Wright College

Bachelor of Science - Biology

Wright State University

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Marwan Abdeldayem