Mary Alexander-Nunley
Magnolia,AR
Summary
with experience in healthcare, administrative processing, and customer service. Background includes working as a CNA in long-term care, rehabilitation, memory care, and behavioral health settings, providing direct patient care and supporting daily living activities. Also experienced in high-volume data entry and financial document processing in a lockbox environment, along with customer-facing roles requiring accuracy, communication, and efficiency. Reliable, adaptable, and skilled at working in fast-paced environments while maintaining professionalism, confidentiality, and quality service.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
Work History
Lockbox Processor
BNY Mellon
Pittsburgh, Pennsylvania
05.2026 - Current
- Opened and sorted incoming mail containing checks and payment documents.
- Processed payments and entered account information into company systems.
- Scanned and indexed documents for electronic records.
- Verified account and payment information for accuracy.
- Identified and reported discrepancies following company procedures.
- Handled confidential financial information securely.
- Met daily production and quality standards in a fast-paced environment.
Certified Nursing Assistant
Fusion Media Staffing
Omaha, Nebraska
02.2026 - Current
- Provided care for residents with Alzheimer’s disease, dementia, and other memory-related conditions.
- Assisted residents with bathing, dressing, grooming, toileting, and feeding.
- Took and recorded vital signs and reported changes in condition to nursing staff.
- Assisted residents with transfers, mobility, and repositioning for comfort and safety.
- Answered call lights and responded to resident needs in a timely manner.
- Followed individualized care plans and documented care provided.
- Maintained a clean, safe, and supportive environment for residents.
- Worked effectively with nurses, therapists, and other healthcare team members.
- Assisted with rehabilitation goals and activities in skilled nursing settings.
- Adapted quickly to different facilities, policies, and patient populations as a travel CNA.
Certified Nursing Assistant
Ouachita Nursing and Rehabilitation Center
Camden, Arkansas
02.2025 - 02.2026
- Assisted patients with bathing, dressing, grooming, toileting, and other daily care needs.
- Helped patients with walking, transfers, and mobility exercises following surgery, illness, or injury.
- Took and recorded vital signs and reported changes in patient condition to nursing staff.
- Assisted patients with meals, feeding, and hydration as needed.
- Answered call lights and responded promptly to patient needs.
- Worked with nurses and therapy staff to support rehabilitation and recovery goals.
- Maintained a safe, clean, and comfortable environment for patients.
CNA/Psychiatric Technician
Primetime Healthcare
Omaha, Nebraska
06.2022 - 02.2025
- Assisted patients with mobility, transfers, and activities of daily living.
- Worked with patients experiencing mental health and behavioral health conditions in a safe and supportive manner.
- Observed patient behaviors and reported concerns to nurses and treatment team members.
- Maintained a calm, therapeutic environment while following safety protocols.
- Assisted with patient supervision and de-escalation techniques when appropriate.
- Supported patients in daily routines, group activities, and treatment goals.
- Maintained accurate documentation and followed facility policies and care plans.
- Adapted quickly to different healthcare settings and patient populations as a travel CNA.
CNA
The Greenhouse cottages of Wentworth Place
Magnolia
10.2020 - 12.2024
- Provided daily care for residents with Alzheimer’s disease and dementia, including bathing, dressing, grooming, toileting, and feeding.
- Assisted residents with mobility, transfers, and daily activities while ensuring their safety and comfort.
- Monitored residents and reported changes in behavior or condition to nursing staff.
- Prepared and served meals for residents according to dietary needs.
- Completed laundry duties, including washing, drying, folding, and organizing residents’ clothing and linens.
- Cleaned resident rooms, bathrooms, and common areas to maintain a safe and comfortable environment.
- Answered resident requests and provided companionship and emotional support.
- Maintained a home-like atmosphere for up to 12 residents in a cottage-style setting.
- Followed care plans and infection control procedures while providing quality resident care
Remodel/Overnight Stocker
Walmart
Magnolia, AR
07.2020 - 11.2020
- Unloaded, stocked, and organized merchandise during overnight shifts to prepare store for business hours.
- Set up new product displays and assisted with store remodels, including moving fixtures and resetting aisles.
- Scanned and stocked inventory while ensuring items were accurately placed and properly labeled.
- Removed outdated merchandise and assisted with resetting shelves according to planograms.
- Operated equipment such as pallet jacks and stocking carts to move heavy merchandise safely.
- Maintained clean, organized work areas while meeting productivity and time deadlines.
- Worked as part of a team to complete overnight store reset and stocking goals efficiently.
Cashier/Laundry and Dry Cleaning Assistant
Magnolia cleaners
Magnolia, AR
02.2019 - 08.2020
- Assisted customers with drive-thru or curbside pickup orders in a fast-paced environment.
- Retrieved, verified, and delivered grocery and merchandise orders accurately and efficiently.
- Confirmed orders, substitutions, and pickup details with customers to ensure clarity and satisfaction.
- Loaded orders into customer vehicles while ensuring accuracy and customer satisfaction.
- Handled order issues, missing items, or substitutions following store procedures.
- Used handheld scanners and computer systems to locate and process items.
- Organized and cleaned pickup area and staging zones to enhance efficiency and customer experience.
- Provided friendly, customer-focused service while working in all weather conditions.
Education
Bachelor of Arts - University Study
Southern Arkansas University
Magnolia, AR 08.2016 - 07.2022
Certified Nurse Assistant - CNA
Southern Arkansas University Tech
Camden, AR 03.2022 - 04.2022
Associate of Arts - Nursing
Southern Arkansas University
Magnolia, AR 08.2016 - 12.2018
Arkansas High School
Texarkana, ARSkills
Compassionate healthcare professional with extensive experience as a CNA in long-term care, rehabilitation, and memory care settings Expertise in high-volume data entry and financial document processing, complemented by strong customer service skills Demonstrates reliability and adaptability in fast-paced environments while ensuring professionalism and confidentiality
Compassionate healthcare professional with extensive experience as a CNA in long-term care, rehabilitation, and memory care settings Expertise in high-volume data entry and financial document processing, complemented by strong customer service skills Demonstrates reliability and adaptability in fast-paced environments while ensuring professionalism and confidentiality
Timeline
Lockbox Processor
BNY Mellon
05.2026 - Current
Certified Nursing Assistant
Fusion Media Staffing
02.2026 - Current
Certified Nursing Assistant
Ouachita Nursing and Rehabilitation Center
02.2025 - 02.2026
CNA/Psychiatric Technician
Primetime Healthcare
06.2022 - 02.2025
Certified Nurse Assistant - CNA
Southern Arkansas University Tech
03.2022 - 04.2022
CNA
The Greenhouse cottages of Wentworth Place
10.2020 - 12.2024
Remodel/Overnight Stocker
Walmart
07.2020 - 11.2020
Cashier/Laundry and Dry Cleaning Assistant
Magnolia cleaners
02.2019 - 08.2020
Bachelor of Arts - University Study
Southern Arkansas University
08.2016 - 07.2022
Associate of Arts - Nursing
Southern Arkansas University
08.2016 - 12.2018
Arkansas High School