MARY ALLEN
Jackson,Mississippi
Summary
Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.
Overview
17
17
years of professional experience
Work History
Team Lead
GI Associates & Endoscopy Center
Flowood, MS
08.2016 - Current
- Led operational workflows to optimize patient scheduling and improve service efficiency.
- Mentored team members, enhancing their skills in clinical procedures and patient care protocols.
- Implemented process improvements that reduced patient wait times and increased overall satisfaction.
- Collaborated with medical staff to streamline communication and enhance interdisciplinary coordination.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Worked different stations to provide optimal coverage and meet production goals.
- Collected, arranged, and input information into database system.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Receptionist
PREMIER MEDICAL MANAGEMENT
RIDGELAND, MS
06.2008 - Current
- Answer and transfer call to CSR, Receive and transfer messages to appropriate person, Contact patients concerning returned mail and get updated address on file, Scan and index eob's, Pull EMR from different hospital's, Process patients refunds and put notes on patients account regarding refund request, Run errands, Receive and transfer messages to appropriate person.
Cash Coordinator
PREMIER MEDICAL MANAGEMENT
RIDGELAND, MS
07.2013 - 07.2016
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
- Compile, copy, sort, and file records of office activities, business transactions, and other activities.
- Review files, records, and other documents to obtain information to respond to requests.
- Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
- Process all the company mail, Sort mail from different database, Operate 10-key calculator and copy machine to perform calculations and produce documents, Checks figures, postings and documents for correct entry, mathematical accuracy, Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts and sending cash, checks or other forms of payment to banks, Print out Blue Cross Blue Shield and Medicaid eob's, Prepare cover sheet for eob's to be posted electronic by data entry, Log Blue Cross Blue Shield and Medicaid checks on excel spreadsheet
- Log daily collections each day on excel spreadsheet and email to manager, Process all company monies for posting and depositing, Process Medicaid cross over claim forms, Sorts mail and deliver to prospective departments, Process credit cards payments from patients and insurance companies, Process bankruptcy notice from courts, put notes on patient account regarding bankruptcy, using file date, case number and what chapter the patient is filling, contact collections department regarding notice
Education
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FRANKLIN HIGH
MEADVILLE, MSSkills
- Self-motivated, Team player, Organized, Reliable, Honest, Hard Working, Multi-Task,
Timeline
Team Lead
GI Associates & Endoscopy Center
08.2016 - Current
Cash Coordinator
PREMIER MEDICAL MANAGEMENT
07.2013 - 07.2016
Receptionist
PREMIER MEDICAL MANAGEMENT
06.2008 - Current
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FRANKLIN HIGH