Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Archuleta

Mesa,AZ

Summary

Results-driven individual with experience in housekeeping and customer service. Skilled in training new employees and fostering teamwork, ensuring high standards of cleanliness and guest satisfaction are consistently met.

Overview

16
16
years of professional experience

Work History

Housekeeper

Treasure House
Glendale, AZ
01.2024 - Current
  • Trained new employees on cleaning protocols and safety procedures.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.

Customer Service Representative

Chevron
Mesa, AZ
02.2019 - 12.2023
  • Resolved customer inquiries and issues effectively through active listening and problem-solving skills.
  • Processed transactions accurately while maintaining a high level of customer satisfaction.
  • Assisted in training new staff on customer service protocols and company policies.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Prep Cook

Sodexo USA
Tempe, AZ
01.2010 - 01.2019
  • Prepared ingredients according to standardized recipes for consistent quality and presentation.
  • Operated kitchen equipment safely, ensuring adherence to health and safety regulations.
  • Maintained cleanliness and organization of workstations, promoting efficient workflow.
  • Trained new team members on food preparation techniques and kitchen protocols.

Education

High School Diploma -

Superior High School
Superior, AZ
05-1989

Skills

  • Teamwork
  • Customer service
  • Critical thinking
  • Active listening
  • Safe food handling
  • Cleaning and organization
  • Attention to detail
  • Time management
  • Efficient multitasking

Timeline

Housekeeper

Treasure House
01.2024 - Current

Customer Service Representative

Chevron
02.2019 - 12.2023

Prep Cook

Sodexo USA
01.2010 - 01.2019

High School Diploma -

Superior High School
Mary Archuleta