Mary Arrey
Las Cruces,NM
Summary
Innovative leader with a robust background in operations oversight and staff development. Known for enhancing organizational performance through strategic planning and process optimization, committed to delivering high-quality outcomes in child care services.
Overview
10
10
years of professional experience
Work History
Chief Operations Officer
The Children's Garden Child Care Centers
Las Cruces, NM
02.2025 - Current
- Streamlined operational processes, enhancing overall efficiency and service delivery in child care programs.
- Developed training programs for staff, improving onboarding experience and retention rates.
- Implemented quality assurance protocols, ensuring compliance with state regulations and best practices.
- Fostered collaborative relationships with parents and community organizations to support children's development.
- Enhanced communication strategies among staff members, promoting a positive work environment and teamwork.
- Supported business growth through strategic planning and process development.
- Streamlined operations by implementing process improvements and optimizing resource allocation.
- Streamlined company processes and procedures while enhancing customer satisfaction.
- Met customer service standards and expectations consistently by effectively communicating and actively listening.
- Fostered a collaborative work environment that encouraged creative problemsolving.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
Southern Regional Manager
Early Childhood Education and Care Department, State of NM
Las Cruces, NM
04.2022 - 01.2025
- Developed and implemented early childhood education programs across southern region, enhancing learning outcomes.
- Collaborated with local agencies to coordinate resource allocation for underserved communities.
- Trained and mentored staff on best practices in early childhood development and care standards.
- Analyzed program data to assess effectiveness and identify areas for improvement in service delivery.
- Established partnerships with stakeholders to promote community awareness of early childhood resources.
- Monitored compliance with state regulations, ensuring quality standards in all educational programs.
- Enhanced customer satisfaction by addressing concerns promptly and providing tailored solutions to meet their needs.
- Improved team performance through consistent coaching, feedback, and motivation for success.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Developed detailed plans based on broad guidance and direction.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
SW Childcare Supervisor
CYFD/ECECD State of NM
Las Cruces, NM
10.2015 - 04.2023
- Supervised daily operations of child care programs, ensuring adherence to state regulations and safety standards.
- Developed and implemented age-appropriate educational activities fostering children's cognitive and social development.
- Trained and mentored staff on best practices in child care, enhancing team performance and service quality.
- Collaborated with community organizations to promote resources available for families and children in need.
- Enhanced child safety by implementing and enforcing strict guidelines for staff supervision and playground activities.
- Improved staff performance through regular evaluations, feedback sessions, and ongoing training opportunities.
- Served as a resource for staff members seeking guidance on ECE best practices or advice on how to handle specific child care situations effectively.
Education
Bachelor of Science - Family And Consumer Science
New Mexico State University
Las Cruces, NMSkills
- Organizational leadership
- Operational excellence
- Profitability improvement
- Operations management
- Crisis management
- Staff development
- Team bonding
- Best practices
- Administrational leadership
- Multi-site operations
- Planning and execution
- Management
- Compliance management
- Operations oversight
Languages
Spanish
Professional Working
Timeline
Chief Operations Officer
The Children's Garden Child Care Centers
02.2025 - Current
Southern Regional Manager
Early Childhood Education and Care Department, State of NM
04.2022 - 01.2025
SW Childcare Supervisor
CYFD/ECECD State of NM
10.2015 - 04.2023
Bachelor of Science - Family And Consumer Science
New Mexico State University