Mary Avetisyan
Valencia,CA
Summary
Highly organized and motivated with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
12
12
years of professional experience
Work History
Sales and Training Executive
Shiseido Americas Corporation
05.2017 - 02.2022
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Achieved sales goals and service targets by following up on existing clients, recruiting new ones and conducting events.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Planned and conducted weekly sales meetings to keep sales representatives up-to-date on new products and strategies.
Sales Manager
Macy's Inc.
12.2014 - 03.2017
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Built relationships with customers and community to establish long-term business growth.
Sales Associate
Macy's Inc.
05.2010 - 12.2014
- Arranged merchandise to present visually appealing displays and attract clientele.
- Offered make-up tips and popular tutorials in alignment with latest trends.
- Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Followed up with clients by calling or texting. Invited to come back for events, product replenishment, etc.
Education
MBA - Marketing
University of Phoenix
Tempe, AZ03.2015
Bachelor of Science - Management
University of Phoenix
Tempe, AZ05.2012
Skills
- Team Building
- Decision Making
- Active Listening
- Performance Evaluation
- Leadership Development
- Excellent Typing Skills (WMP 89)
- Proficient in Microsoft Office
- Multilingual (English, Spanish, Russian and Armenian)
Timeline
Sales and Training Executive
Shiseido Americas Corporation
05.2017 - 02.2022
Sales Manager
Macy's Inc.
12.2014 - 03.2017
Sales Associate
Macy's Inc.
05.2010 - 12.2014
MBA - Marketing
University of Phoenix
Bachelor of Science - Management
University of Phoenix
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