Mary Baran
Columbus,OH
Summary
Project management professional with strong track record in scheduling, resource allocation, and timeline management. Known for fostering team collaboration and adapting to changing project needs, ensuring deadlines and objectives are consistently met. Skilled in project planning software, risk assessment, and stakeholder communication. Reliable and results-focused, delivering high-quality outcomes in fast-paced environments.
Overview
25
25
years of professional experience
Work History
Sales Support Specialist
AEP Energy
09.2021 - Current
- Assisted brokers with sales needs such as pricing and contract questions.
- Managed customer accounts, responding to inquiries and resolving customer service issues
- Boosted sales performance by providing timely and efficient support to the sales team.
- Prepared and presented sales reports and customer profiles to upper management.
- Developed working knowledge of Microsoft Dynamics 365 to effectively track pricing and usage history
Stay At Home Parent
Baran House
08.2013 - 08.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
QC Technician
ThreeBond
08.2010 - 07.2011
- Maintained a safe work environment by adhering to established safety protocols, reporting potential hazards, and participating in safety trainings.
- Assisted in achieving company objectives by providing accurate and timely data analysis for continuous improvement efforts.
- Contributed to customer satisfaction by promptly addressing quality-related issues, resolving complaints, and providing technical support as needed.
- Enhanced production efficiency through meticulous monitoring of manufacturing processes and equipment calibration.
- Increased accuracy in testing results through regular maintenance and calibration of laboratory equipment.
- Documented quality control procedures and record-keeping practices, ensuring a comprehensive archive of data for future reference and analysis.
- Coordinated internal audits to assess compliance with ISO standards, resulting in improved adherence to regulatory requirements.
Quality Manager
Hughes-Peters
04.2007 - 12.2009
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Coordinated and oversaw periodic audits to evaluate product quality and safety and address non-conformances.
- Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Improved quality processes for increased efficiency and effectiveness.
- Streamlined production processes by identifying areas for improvement and implementing corrective actions.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
- Increased efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.
- Inspected inbound and outbound products for compliance with established industry standards, company policies, and procedures.
- Sorted product and provided expertise on non-conforming product requirements.
- Devised specifications for processes.
Quality Manager
Texaco Ovonic Battery Systems
06.2000 - 08.2003
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Evaluated quality problems and performed assessments to identify and resolve issues.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Improved quality processes for increased efficiency and effectiveness.
- Streamlined production processes by identifying areas for improvement and implementing corrective actions.
- Wrote and implemented new rework procedures to standardize processes and streamline workflow.
- Increased efficiency of the QMS by regularly reviewing procedures and making updates based on changing business needs or industry advancements.
- Drove process standardization by creating and implementing SOPs, resulting in increased efficiency and reduced deviations.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Mentored junior staff members in quality management principles, fostering professional growth among team members.
- Optimized supply chain operations through close collaboration with vendors on quality assurance matters, improving supplier relationships over time.
- Evaluated and approved new suppliers based on thorough assessments of their quality management systems, ensuring ongoing reliability in the supply chain.
Education
Bachelor of Science - Logistics And Supply Chain Management
Miami University
Oxford, OH12-2006
Skills
- Technical writing
- Problem-solving abilities
- Task prioritization
- CRM software proficiency
- Power BI
- Microsoft Office
- Critical/Analytical thinking
Timeline
Sales Support Specialist
AEP Energy
09.2021 - Current
Stay At Home Parent
Baran House
08.2013 - 08.2019
QC Technician
ThreeBond
08.2010 - 07.2011
Quality Manager
Hughes-Peters
04.2007 - 12.2009
Quality Manager
Texaco Ovonic Battery Systems
06.2000 - 08.2003
Bachelor of Science - Logistics And Supply Chain Management
Miami University
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