Mary Barrett

• Supervised a team of up to 10 bartenders during high-volume event while delegating tasks efficiently.
• Worked in close collaboration with team members to ensure customers received high-quality service.

• Ordered and maintained inventory of bar products, alcohol, soft drinks and supplies to drive high volume of sales.
• Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
• Remained calm and poised during busy periods, promoting great customer service to guests.
• Effectively multitasked within fast-paced environment.
• Planned and coordinated special events to boost customer numbers and profits.

Set up and take down of mobile bars for weddings and events at the hotel.

Provided excellent communication with banquet customers and provided professional service for all events.

• Made friendly conversation with customers to provide enjoyable bar experience.
• Stocked bar with beer, wine, liquor and related supplies.
• Checked identification of customers to verify age requirements needed to purchase alcohol.
• Trained new bartenders on drink preparation and upselling techniques.
• Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.

• Balanced daily registers and generated sales reports for management.
• Performed opening and closing duties including restocking supplies.
• Developed good working relationships with fellow employees through effective communication.
• Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
• Provided drink suggestions to customers based on their preferences.
• Resolved customer complaints in a professional manner.