Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Birdsall

Albany,NY

Summary

Experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties. Reliable Job Title brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

23
23
years of professional experience

Work History

Food Service Worker

Price Chopper
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Cooked batches of food according to standard recipes.
  • Circulated kitchen area to receive work assignments and identify support tasks.
  • Plated hot meals and salads in aesthetically pleasing arrangements.
  • Observed customer purchases in line and differentiated between standard portions.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Created appealing food arrangements for party trays and specialized orders.

Front End Assistant

Price Chopper
05.2000 - Current
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Collected and authorized payments of guests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $Amount or more per shift.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Greeted over Number patients per day.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Learned Job title and Job title positions and provided backup at key times.

Front and Back Office Cashier

Price Chopper
05.2000 - Current
  • Greeted customers and responded to requests for information.
  • Helped customers complete purchases, locate items and join reward programs.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
  • Answered questions about store policies and addressed customer concerns.
  • Operated register system to process new purchases, item returns and merchandise exchanges.
  • Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
  • Approached every question or concern with calm and level-headed approach.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained organized and orderly front end and removed carts, baskets and debris.
  • Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
  • Determined customer requirements and suggested ideal product offerings to meet needs and boost revenue.
  • Called for back up cashiers during peak times to minimize wait time for customers.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Informed front end manager of equipment repair and replacement needs to maintain operations.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Tracked inventory, located items and requested new merchandise with hand-held scanners and cellular devices.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Learned Job title and Job title positions and provided backup at key times.

Pharmacy Clerk

Price Chopper
05.2000 - Current
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Established and maintained patient profiles, updating organizational database with current information.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Counted and labeled prescriptions with correct item and quantity.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Education

Business Administration And Management

Colonie Central High School
Albany, NY
06.1977

Skills

  • Cash Register Operations
  • Cooking Procedures
  • Basic Mathematics
  • Food Handling Standards
  • Accurate Cash Handling
  • Working Quickly
  • Attention to Detail
  • Food Preparation
  • Knife Use
  • Team Oriented
  • Servsafe Certification
  • Dishwasher Operation
  • Workstation Sanitation
  • Guest Satisfaction
  • POS Transactions
  • Food Plating and Assembly
  • Food and Beverage Preparation
  • Organize Supplies
  • Food Portioning and Packaging
  • Beverage Service
  • Guest Inquiries
  • Station Preparation
  • Work Coordination
  • Sweeping and Mopping
  • Suggestive Selling
  • Work Assignments
  • Schedule Management
  • Food and Safety Standards
  • Cleaning and Sanitation
  • Holding Temperatures
  • Working with Diverse People
  • Condiment Refilling
  • Maintain Food Safety
  • Inventory Receiving
  • Rewards Programs
  • Multitasking

Timeline

Front End Assistant

Price Chopper
05.2000 - Current

Front and Back Office Cashier

Price Chopper
05.2000 - Current

Pharmacy Clerk

Price Chopper
05.2000 - Current

Food Service Worker

Price Chopper

Business Administration And Management

Colonie Central High School

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Mary Birdsall