Mary Boettcher
Gallant,AL
Summary
Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader.
Experienced EMR consultant with in-depth knowledge and expertise in consulting with medical professionals. Experienced Informatics Specialist with Go-Live implementation experience, specializing in Inpatient, Ambulatory, PowerChart, ClinDoc, Orders, and support and more. Strong understanding of hospital environment and workflows and great written & verbal communication teaching skills with unwavering integrity and work ethic. Qualifications include Go-Live Support, Physician Support, Activation Consulting, At-the Elbow and End User Support and Training
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Nurse Northside Training Team
Northside Hospital
11.2021 - Current
- Conduct comprehensive training sessions for healthcare providers, clinical staff, and administrative personnel on Cerner
- Develop and maintain training materials, user guides, and educational resources to support training process
- Collaborate with practices to assess their training needs and develop tailored training plans
- Offer ongoing support and follow-up training to address questions, concerns, and system updates
- Support new Cerner Clinical applications by ensuring successful operation and use of existing Cerner applications through accurate and timely instructional materials.
- Contribute to team collaboration
- Provided knowledge of functionality of various Cerner Electronic Health Record applications and stays current on evolving application features.
- Supported Cerner Ambulatory in multiple clinic with complex clinic environments.
- Assisted in customization and clinical process.
- Provided advanced workflow knowledge for providers, nurses, Ancillary and front desk staff.
- Supported successful adoption of workflow readiness that would lead to added value performance.
- Instituted complete understanding of system design and customization.
Clinical Informatics/Analyst
Baton Rouge General Hospital
08.2020 - 11.2021
- Provided guidance in development, implementation and maintenance of company clinical information system.
- Implement applications,tools,and processes that assist clinicians with management of data in patient care and provision of health care
- Interpret,modify,analyze and design clinical systems,data and information
- Liaised between providers and IT team to inform management and facilitate project completion.
- Assisted in optimizing health information systems throughout company by demonstrating advanced knowledge of clinical processes and supporting technology.
- Supported corporate objectives and applied team feedback to develop and implement information system strategy.
- Provided guidance for cross-departmental clinical improvements.
- Integrated decision support, clinical pathways and best practices into health information technology to enhance delivery of care and workflows.
- Influenced care outcomes by implementing improvements and optimizing health information technology.
- Applied medical subject matter knowledge to improve IT systems and functions.
- Worked closely with subject matter experts to develop solutions and improvements for clinical systems.
- Analyzed electronic health records to identify areas for care improvement and cost reduction.
- Applied knowledge, data, information and workflow to develop evidence-based models for health information technology solutions.
- Used advanced health informatics knowledge and judgment to promote colleague involvement in planning, decision-making and evaluating outcomes.
- Led, facilitated and attended focus groups and meetings to strategize workflow issues.
- Evaluated and optimized clinical software, applying established and end-user feedback.
Clinical Informatics Coordinator
North Okaloosa Medical Center
12.2018 - 08.2020
- Was responsible for maintenance, development and training computer documentation modules for clinical staff.
- Managing electronic medical records and analyzing information systems to streamline and improve communication among medical staff and between staff and patients.
- Coached employees through day-to-day work and complex problems.
- Set priorities and problem-solved workflow issues to maintain rapport with staff and managers.
- Ensures that new technology is used appropriately, established technical and quality standards are followed, solutions are cost effective and in information needs of clients are met.
- Works as liaison between Information Systems and nursing and assists with all clinical computer software systems.
- Is accountable for assuring that all clinical individuals in all areas are trained in all new computer modules.
- Supports clinical department through development of information systems, methods and processes that enhance direct care, while meeting informational needs for trending, tracking and financial analysis.
- Ensures that information systems are consistent with professional standards of practice.
- Managing electronic medical records and analyzing information systems to streamline and improve communication among medical staff and between staff and patients
Implementation Support Specialist
Ascension St. Vincent's Birmingham
12.2017 - 12.2018
- Provide end-user training and support to healthcare professionals on proper use of Cerner
- Coordinated and managed internal projects and assignments to deliver seamless rollout.
- Organized project implementation resources and leveraged expertise to assist organizational rollout.
- Participated in a "OneChart" Go-Live
- Supported all Provider's and Nursing staff in OR
- Physician Support pre-op,intra-op,post-op and dragon
Cerner Clinical Physician Trainer
Dignity Health
11.2017 - 12.2017
- Delivered training to physicians and support staff for Inpatient and PCA
- Provided advanced workflow knowledge for the providers and Mid-Level
- Concentrated on successful adoption of workflow readiness that would lead to added value performance
- Collaborate with clinical staff, IT teams, and project managers to gather requirements and translate them into system configurations and workflows
- Responsible for the implementation, configuration, customization, and maintenance of the Cerner
- Collaborate with cross-functional teams to ensure the efficient and effective use of Cerner for Hospital and Ambulatory department operations and patient care
Implementation Consultant-Elbow Support/Cerner Consultant
St. Luke's Regional Medical Center
11.2017 - 11.2017
- Provided direct training services to Respiratory Department
- Elbow activation support to help with clinical adoption and training
- Directly with clinical staff including nurses
- Provided professional in -person assistance for Providers,Nurses,Ancillary services
-
Cerner EHR At-The-Elbow ATE Support
Dignity Health - Northridge Hospital Medical Center
10.2017 - 10.2017
- Directly supports clients in assigned tasks and responsibilities.
- Provided proficient knowledge of the functionality of various Cerner Electronic Health Record applications and stays current on evolving application features.
- Supported professional in-person assistance for Providers, Nurses, Ancillary services, Scheduling, and Proactively supported end-user-other
- Support end-users and provide real-time instruction, leading the end-user to competency.
- Deliver quality education to client end-users and ensure all participants are engaged in the learning process
- Provide best in class professional at the elbow support during training and go live events
- Demonstrate the highest level of reliability and superior communications
- Provide high-quality deliverables with emphasis on relationship development and growth, demonstration and application of knowledge and expertise in specialized areas
- Identify and develop new opportunities to create and deliver value to the client
- performance goals
- Contribute to team collaboration
Cerner EHR At-The-Elbow ATE Support
Dignity Health
09.2017 - 09.2017
- Supported Powerchart Ambulatory
- Direct Support to Provider's
- Education and Support to Front Office and Medical Staff
- Diagnosed and troubleshot hardware,software and network issues
-
Cerner EHR At-The Elbow ATE Support
Dignity Health
05.2017 - 06.2017
- Provided ATE support
- Provided one on one direction
- Worked with the project team to ensure successful G
Clinical Physician Trainer/Readiness Coach
Dignity Health
03.2017 - 06.2017
- I was responsible for providing initial and optimization end user training to a Physician's
- Deliver extremely high knowledge content to the end-user
- Provide best in class professional at the elbow support during training and go live events
Clinical Physician Trainer/Readiness Coach
Baystate Health - Baystate Medical Center
05.2017 - 05.2017
- Training and Go-Live support personnel conduct training classes using approved agendas and workflows
- Prepare for and conduct training classes using the already defined strategy and approach
Cerner EHR At-The Elbow ATE Support
Dignity Health
04.2017 - 04.2017
- Support employs expertise of clinical workflows and provides end-user onsite support during go- live events.
- I provided professional education and guidance provides professional in-person assistance for Providers, Nurses, Ancillary services, Case Management, Health Information Management, Registration, Scheduling, and other
Cerner Clinical Physician Trainer/Readiness Coach
Dignity Health Sister Mary Philippa Clinic
01.2017 - 03.2017
- Physician Trainer/ Readiness and Adoption Coach Ambulatory Clinic
- Direct support of clinic process
- Direct support of customization
- Provided advanced workflow knowledge for Physician's
- Provided advanced workflow knowledge for Nursing staff and front office
- Concentration of successful adoption and proper use
Clinical Physician Trainer/Strategists
Dignity Health St. Mary's Hospital
12.2015 - 05.2016
- Demonstrate the highest level of reliability and superior communications
- Provide high-quality deliverables with emphasis on relationship development and growth, demonstration and application of knowledge and expertise in specialized areas
Cerner Support Specialist
Dignity Health - Marian Regional Medical Center
09.2015 - 10.2015
- Identify and develop new opportunities to create and deliver value to the client
- Supported staff in Clinic with Ambulatory workflow
- Provided design and customization to staff
Cerner Support Specialist
Einstein Medical Center
08.2015 - 09.2015
- Directly supports clients in assigned tasks and responsibilities.
- Direct Cerner support in OB/GYN Clinic
- Interaction with office staff and Physicians to provide direct support during Go-Live
- Provided first level problem analysis and training
Cerner Go- Live Consultant
St. Bernardine Medical Center
07.2015 - 08.2015
- Supported clinical departments in the Cerner Go-Live Implementation
- Provided first level problem analysis and training
- Provided solid exceptional service for successful implementation
- Worked with project team to help implement,maintain and improve the EMR implementation
- Worked in ER,OR Redland Lab
Cerner Go-Live Consultant
Wolfson Children's Hospital
06.2015 - 06.2015
- The Consultant's end goal is to support clients through Cerner upgrades, system changes and enhancements, and ongoing system maintenance, which can include system testing, troubleshooting, issue management, and training
- Cerner support to the Operating Room staff
- Provided direct SurgiNet support
- Provided direct support with Pathnet an scanning
- Provided support to PreOp,IntraOp and PostOp to Providers and Nurses
- Supported and worked with project team to help implement,maintain and improve the EMR Implementation process
Cerner Activation Specialist Ambulatory
Hudson Comprehensive Clinic
06.2015 - 06.2015
- Drives development of future state workflows leveraging Cerner standards
Consultant, Cerner Inpatient
Martin Luther King Jr Community Hospital
05.2015 - 05.2015
- Direct Support to ICU,ER,and Resp Staff
- Helped lauched proper training of Cerner
Cerner Activation Specialist
Dignity Health Sierra Nevada
04.2015 - 04.2015
- Provided directed education and support to end-users
- Guided professionals through current workflows
- Communicating and collaborating with Providers
- Support and provided troubleshooting
- Proved Optimization
-
Cerner Go-Live Support
Adventist Health System
02.2015 - 02.2015
- Total Women's Health Clinic/Obstetric
- Provided Activation support from Epic to Cerner
- provide training to clinic personal including direct Epic and Cerner support
- Provided at -the elbow support and training to Physician's from Epic to Cerner System
Cerner Support Consultant
Virginia Commonwealth University Health System
12.2014 - 12.2014
- Provided direct Cerner support for the Implementation of SugiNet for Anesthesiology
- Cerner IView for the PACU including SuriNet for the Nurses
- One on One Support to OR/PACU Staff
Cerner Support Specialist
Northridge Hospital Medical Center
10.2014 - 11.2014
Cener Go-Live Support Specialist
KentuckyOne Health, University Of Louisville Hospital
09.2014 - 10.2014
- Provided Direct Cerner Millennium Support in the Operating Room
- Provided Direct Cerner Anesthesia support to Physicians
- Provided support for SurgiNet,Perioperative Intraoperative and PACU Documentation,IView
- Support on Documentation,Powerorders,Powerforms,Document Iv, Specimen Collectio,Pathnet
- Medication Administration and Reviewed Orders
Education
Bachelor of Science - Nursing
Jacksonville University
Jacksonville, FL06.2012
Diploma - Nursing
St. Vincent's School of Nursing
New York, NY07.1987
Skills
- Dedicated Registered Nurse in Healthcare and Healthcare IT/EMR Implementation
- Cerner Nurse Informatics Specialist with over 10 years experience
- Over 25 years of Bedside Nursing
- Excellent Communication and Interpersonal Skills
- Strong understanding of hospital workflow and process
- Talent for teaching
- Go-Live Support,Physician Support,Activation Consulting,Nursing Support,At the Elbow Support
- Physician Trainer and Readiness Coach
- Optimization knowledge
- PowerChart Inpatient
- PowerChart Ambulatory
Certification
CCRN Certification
Timeline
Registered Nurse Northside Training Team
Northside Hospital
11.2021 - Current
Clinical Informatics/Analyst
Baton Rouge General Hospital
08.2020 - 11.2021
Clinical Informatics Coordinator
North Okaloosa Medical Center
12.2018 - 08.2020
Implementation Support Specialist
Ascension St. Vincent's Birmingham
12.2017 - 12.2018
Cerner Clinical Physician Trainer
Dignity Health
11.2017 - 12.2017
Implementation Consultant-Elbow Support/Cerner Consultant
St. Luke's Regional Medical Center
11.2017 - 11.2017
Cerner EHR At-The-Elbow ATE Support
Dignity Health - Northridge Hospital Medical Center
10.2017 - 10.2017
Cerner EHR At-The-Elbow ATE Support
Dignity Health
09.2017 - 09.2017
Cerner EHR At-The Elbow ATE Support
Dignity Health
05.2017 - 06.2017
Clinical Physician Trainer/Readiness Coach
Baystate Health - Baystate Medical Center
05.2017 - 05.2017
Cerner EHR At-The Elbow ATE Support
Dignity Health
04.2017 - 04.2017
Clinical Physician Trainer/Readiness Coach
Dignity Health
03.2017 - 06.2017
Cerner Clinical Physician Trainer/Readiness Coach
Dignity Health Sister Mary Philippa Clinic
01.2017 - 03.2017
Clinical Physician Trainer/Strategists
Dignity Health St. Mary's Hospital
12.2015 - 05.2016
Cerner Support Specialist
Dignity Health - Marian Regional Medical Center
09.2015 - 10.2015
Cerner Support Specialist
Einstein Medical Center
08.2015 - 09.2015
Cerner Go- Live Consultant
St. Bernardine Medical Center
07.2015 - 08.2015
Cerner Go-Live Consultant
Wolfson Children's Hospital
06.2015 - 06.2015
Cerner Activation Specialist Ambulatory
Hudson Comprehensive Clinic
06.2015 - 06.2015
Consultant, Cerner Inpatient
Martin Luther King Jr Community Hospital
05.2015 - 05.2015
Cerner Activation Specialist
Dignity Health Sierra Nevada
04.2015 - 04.2015
Cerner Go-Live Support
Adventist Health System
02.2015 - 02.2015
Cerner Support Consultant
Virginia Commonwealth University Health System
12.2014 - 12.2014
Cerner Support Specialist
Northridge Hospital Medical Center
10.2014 - 11.2014
Cener Go-Live Support Specialist
KentuckyOne Health, University Of Louisville Hospital
09.2014 - 10.2014
Bachelor of Science - Nursing
Jacksonville University
Diploma - Nursing
St. Vincent's School of Nursing