Experienced professional with 20+ years of managing and growing a family business. Background in civil engineering and construction management. Transitioning into the legal field with a passion for advocating for marginalized communities and effecting systemic change. Currently enrolled in Paralegal studies to enhance legal expertise and prepare for the Law School Admission Test (LSAT).
Overview
27
27
years of professional experience
1
1
Certification
Work History
Business Co-Owner
Gongs Unlimited and Unlimited Singing Bowls
01.2004 - 07.2024
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Interacted well with customers to build connections and nurture relationships.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Trained and guided team members to maintain high productivity and performance metrics.
Assisted in recruiting, hiring and training of team members.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Office Engineer
Parsons Engineering Science
06.1997 - 04.2000
Reviewed construction project design submittals for accuracy.
Performed inspections and prepared documents for contract work.
Thoroughly inspected work sites and monitored project budgets.
Aided project manager.
Acted as liaison between external agencies, consultants, and property owners.
Developed positive working relationships with stakeholders to effectively coordinate work activities.
Provided input to team lead regarding areas for process and procedural improvement.
Maintained open communication by presenting regular updates on project status to customers.
Education
Paralegal Studies -
Metropolitan Community College
Omaha, Nebraska
12.2024
Bachelor of Science - Civil Engineering
University of Southern California
01.1997
Skills
Legal Research & Writing
Business Management & Strategy
Project Management
Communication & Negotiation
Customer Relations & Advocacy
Conflict Resolution
Cross-functional Team Collaboration
Time Management & Organization
Human resources management
Sales oversight
Organizational development
Quality assurance
Verbal and written communication
Industry trend tracking
Business planning
Staffing oversight
Vendor relationship management
Strategic Decision-making
Purchasing and planning
Team collaboration and leadership
Entrepreneurial leadership
Sales development
Policies and procedures development
Customer relations
Work Planning and Prioritization
Financial administration
Trends analysis
Sales planning
Employee development
Performance improvement
Start-up operations
Business marketing
Business administration
Financial management
Customer service
Process improvement
Task delegation
Professional networking
Business development
Employee training
New business development
Attention to detail
Issue resolution
Driven and determined
Certification
Law School Admission Test (LSAT), Preparation underway for January 2025 Exam
Volunteer Experience
Throughout the years, I have been deeply committed to giving back to my community. I have volunteered in disaster relief efforts, helping those affected by natural disasters regain stability and access necessary resources. In addition, I have dedicated time to supporting local schools, working with students to enhance their educational experience. I have also been actively involved in the afterschool program at LPS, assisting children in developing critical skills in a safe and nurturing environment. Moreover, I have worked closely with elderly individuals, ensuring they receive the services and support they need to live with dignity and comfort. My volunteer work reflects my passion for advocating for those who need assistance and making a tangible difference in the lives of others.
Timeline
Business Co-Owner
Gongs Unlimited and Unlimited Singing Bowls
01.2004 - 07.2024
Office Engineer
Parsons Engineering Science
06.1997 - 04.2000
Bachelor of Science - Civil Engineering
University of Southern California
Paralegal Studies -
Metropolitan Community College
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