Mary Boyle
Midland,MI
Summary
Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
12
12
years of professional experience
Work History
WORKSITE SUPERVISOR
MyMichigan Medical Group- Sanford Family Practice
06.2021 - Current
- Responsible for daily operations within the medical facility
- Enters FY budgets along with ordering supplies
- Focusing on patient care willing to help providers and staff when needed.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement. Lead Trainer for Service Line
PATIENT SERVICES ASSISTANT
MyMichigan Health Park – Bay
08.2019 - 06.2021
- Front line person offering clinical and clerical support for the practice
- Coordinates the patient flow process within the practice by answering phones, scheduling appointments, registering patients, verifying insurance information, confirming patient demographic information, and processing internal and outgoing referrals
- Subject matter expert for insurance related inquires
- Major role in the Covid-19 clinics.
RECEPTIONIST
Total Kidney Care
09.2018 - 07.2019
- Provide exceptional customer service for patients
- Check-in patients, verify insurance, and collect the appropriate funds for visits in an extremely fast-paced work environment
- Send out completed clinic notes to referring primary care providers.
MANAGER
Sharon’s Kitchen
09.2015 - 07.2018
- Achieve financial goals and executed daily operations at a high level
- Strong “People Management” and communication skills used to manage and motivate a diverse employee group
- Ability to ensure highest standards of hygiene, cleanliness, safety, and sanitation throughout the entire restaurant
- Ability to train, develop and lead a team to achieve our and their future goals
- Maintain a clean, sanitary, and organized restaurant.
ATTORNEY COORDINATOR & PRECERT CLERK
The Neuromedical Center
01.2013 - 06.2015
- Acted as a liaison between attorneys and medical providers to ensure clients were properly evaluated in appropriate timeframe per legal guidelines
- Obtained insurance approvals for medication, surgeries, imaging, and/or testing ordered by physicians.
Education
EMERGENCY MEDICAL TECH -
MyMichigan EMS Station
Midland, MI08.2024
ASSOCIATES IN APPLIED PARALEGAL STUDIES -
Baton Rouge College
Baton Rouge, LA01.2012
Skills
- Possesses strong critical thinking skills
- Reliable and responsible
- Fluent in Microsoft Office suites
- Community Engagement
- Eagerly completes projects
- Multi-task oriented and result driven
- Excellent written and verbal communication skills
- Voluntarily goes above and beyond in situations
- High degree of integrity with a strong work ethic
- Data Entry
- Training and mentoring
Accomplishments
MyLead Engaged Learner
MyMichigan Top Performer
OnBase/HIM Committee
NIMS ICS 100 200 700 800
Timeline
WORKSITE SUPERVISOR
MyMichigan Medical Group- Sanford Family Practice
06.2021 - Current
PATIENT SERVICES ASSISTANT
MyMichigan Health Park – Bay
08.2019 - 06.2021
RECEPTIONIST
Total Kidney Care
09.2018 - 07.2019
MANAGER
Sharon’s Kitchen
09.2015 - 07.2018
ATTORNEY COORDINATOR & PRECERT CLERK
The Neuromedical Center
01.2013 - 06.2015
EMERGENCY MEDICAL TECH -
MyMichigan EMS Station
ASSOCIATES IN APPLIED PARALEGAL STUDIES -
Baton Rouge College
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