Medical Office Supervisor
Annapolis Hospital, Department Of Radiology
06.1969 - 10.1987
- Trained all new employees on records management system.
- Oversaw office records and maintained strict document control.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.