Mary Brewster
Spokane,WA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
Work History
Warehouse Assistant
Amazon
11.2021 - Current
- Greeted customers and clients to create welcoming atmosphere.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Analyzed team performance and identified opportunities for additional training.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Monitored participant workflow and behaviors throughout training process.
- Tracked attendance and evaluated progress for assigned trainees.
- Supported productivity increase and business growth through new hire training and mentoring.
- Unloaded pallets and deliveries and organized products in warehouse.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Reduced safety hazards by maintaining clean and orderly warehouse environment.
- Operated forklift and other warehouse equipment to safely move and store goods.
- Checked shipments for properly labeling and palletizing to reduce risk of damage.
- Sorted and delivered materials to different work areas and staff.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Utilized problem-solving skills to reduce or eliminate company expenses.
- Researched and extracted data to complete tasks.
- Employed various tools and equipment to find solutions to difficult or complex issues.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Maintained tidy and organized warehouse environment to comply with cleanliness standards.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Followed orders precisely for correct items, sizes and quantities.
Education
High School Diploma -
March Mountain High School
Moreno Valley, CA06.2009
Skills
- Order Picking
- Forklift Operation
- Customer Experience
- Microsoft Office
- Customer Satisfaction
- New Hire Onboarding
- Complex Problem-Solving
- Active Listening
- Microsoft PowerPoint
- Staff Training
- Microsoft Excel
- Managing Multiple Tasks
Timeline
Warehouse Assistant
Amazon
11.2021 - Current
High School Diploma -
March Mountain High School
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