Mary Brown
Washington,IN
Summary
Proven leader and effective mentor with a track record of facilitating smooth transitions for Purdue University's incoming students. Skilled in client service and team supervision, adept at fostering inclusive environments and enhancing community connections. Excelled in multitasking and maintaining high service standards in fast-paced settings, demonstrating both hard and soft skills essential for dynamic roles.
Overview
5
5
years of professional experience
Work History
Boiler Gold Rush Team Leader
Purdue University
2024.08 - 2024.08
- Guide incoming students and help them transition to Purdue.
- Facilitating group activities.
- Answering questions about campus life.
- Fostering a welcoming and inclusive environment.
- Helping climate students to social aspects of college life by providing support, encouragement, and insight to university resources.
Coordinator
Connections
2023.05 - 2023.08
- Provided support to individuals seeking financial hardship.
- Answered phone calls and guided clients in navigating resources for financial aid.
- Helped individuals find solutions for paying bills.
- Worked closely with community programs and aid organizations.
Ice Cream Scooper
Scoops Homemade Icecream
2019.05 - 2022.08
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Monitored amounts of each ice cream flavor and replaced when depleted.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Multitasked fast environment while providing customer service.
Education
Bachelor of Science - Human Resource Development
Purdue University
West Lafayette, IN05.2027
High School Diploma -
Washington Catholic Highschool
Washington05.2023
Skills
- Work Planning
- Mentoring
- Client Service
- Team Supervision
- Communication
- Teamwork
- Customer Service
- Multitasking
- Resource Navigation
- Active Listening
- Time Management
- Problem Solving
Timeline
Boiler Gold Rush Team Leader
Purdue University
2024.08 - 2024.08
Coordinator
Connections
2023.05 - 2023.08
Ice Cream Scooper
Scoops Homemade Icecream
2019.05 - 2022.08
Bachelor of Science - Human Resource Development
Purdue University
High School Diploma -
Washington Catholic Highschool
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