Summary
Overview
Work History
Education
Timeline
Generic

Mary Bryant

Glastonbury,CT

Summary

Professional and experienced operations leader with strong focus on optimizing branch performance and enhancing customer satisfaction. Skilled in process improvement, team collaboration, and adapting to changing business needs. Known for reliability, fostering cohesive team environment, and driving tangible results. Proficient in managing operational workflows, ensuring compliance, and leveraging problem-solving abilities to meet organizational goals.

Overview

24
24
years of professional experience

Work History

Branch Operations Manager

Lansing Building Products
Berlin, CT
07.2020 - 03.2026
  • Led day-to-day branch operations. Provide a great customer experience. Drive sales by building relationships.
  • Ensured safety compliance was followed.
  • Hire, train, coach and maintain continuous improvement for the team, maintained high level performance.
  • Cohesive Vendor Partnerships. Reviewed products. Assist outside sales team.
  • P&L, Inventory control, material ordering, cycle counts, fleet management.

Branch Manager

Harvey Building Products
Waterford, CT, Manchester, CT and Berlin
04.2012 - 07.2020
  • Branch Leader, engaged daily with customers to maintain, build relationships and drive sales.
  • Reinforce safety protocols.
  • Hire, train and coach the team to maintain high level performance. Assist outside sales team.
  • Build vendor partnerships and collaborate on new products. Inventory control.

Manager in training

Harvey Building Products
Berlin, CT
07.2011 - 04.2012

Worked side-by-side with branch manager on daily branch operations.

Ensuring compliance with safety protocols.

Trained new team members on product knowledge and operational procedures.

Maintained scheduling and workflow optimizing for a great customer experience.

Inside Sales Representative

Harvey Building Products
Waterford, CT
04.2009 - 07.2011
  • Provided exceptional customer experience. Upsell products.
  • Assisted walk-in customers, answered phones, entered orders, quotes.

Delivery Service Manager/Inside Sales Representative

ABC Supply
Berlin, CT
09.2002 - 04.2009
  • Routed and maintained on-time high level delivery schedule for customer deliveries.
  • Enforced Safety requirements.
  • Maintained fleet compliance.
  • Answered phones, assisted walk-in-customers
  • Provided a great customer experience

Education

Associate of Science - Business Administration

Schenectady County Community College
05-1997

Timeline

Branch Operations Manager

Lansing Building Products
07.2020 - 03.2026

Branch Manager

Harvey Building Products
04.2012 - 07.2020

Manager in training

Harvey Building Products
07.2011 - 04.2012

Inside Sales Representative

Harvey Building Products
04.2009 - 07.2011

Delivery Service Manager/Inside Sales Representative

ABC Supply
09.2002 - 04.2009

Associate of Science - Business Administration

Schenectady County Community College
Mary Bryant